Information Technology Help Desk Support
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ITJ
Ensenada
The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management).Working remotely, the technician leverages TeamViewer and Intune... |
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