Contact Center Quality Assurance Analyst
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Ria
Santiago
Coaching and Mentoring: Act as a mentor and coach for our Care representatives, providing ongoing guidance and support to improve their customer service skills and overall performance. - Training Delivery: Develop and deliver comprehensive training programs that focus on enhancing customer service skills, communication techniques, problem-solving, and conflict resolution. - Quality Assurance:... |
Ver sueldo y Detalles |
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hace 5 días
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