Empleos de customer experience manager en Naucalpan

Customer Service Operations As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences. You will be responsible for supporting order flow, resolving issues, and enhancing the overall end-to-end customer journey. - Proactively identify and assess customer needs to provide efficient solutions. - Collaborate with cross-functional teams to...

A global sports apparel brand in Ciudad de México is seeking a Store Manager to oversee daily operations, drive sales, and deliver exemplary customer service. The role requires a minimum of 3 years of management experience, preferably in the sports or apparel retail sector. Candidates should possess advanced interpersonal and time-management skills, and be able to interpret analytics to inform...

Responsabilidades:En Principal estamos orgullosos de que nuestro propósito sea el centro de todo lo que hacemos, por ello, estamos motivados en fomentar un mundo en donde todas las personas tengan acceso a la seguridad financiera, con la solidez financiera, experiencia y alto nivel tecnológico que nos caracteriza. Éste, junto con la integridad, foco en el cliente y la experiencia de más de 140...

**Who We Are at Electrik Pros** Electrik Pros is the first full stack marketplace for the electrical services industry. We believe that customers, technicians, and master electricians all deserve a better way to connect, so we built one. Our mission is to provide personalized, technology-empowered electrical services for residential and commercial clients of all sizes. Whether you're re-wiring an...

En **Podemos Progresar** somos una de las microfinancieras más sólidas y con mayor impacto social en México. Reconocida internacionalmente y dos veces galardonada con el premio **Entrepreneur of the Year** por Ernst & Young, estamos en plena expansión 10X y comprometidos con **digitalizar al 100% la experiência de nuestras clientas**. Nuestro objetivo brindar atención cálida, clara y eficiente a...

ROLE PROFILE DIRECTOR CUSTOMER PROSPECTION & EXPERIENCE - LATAM KEY WORKING PARAMETERS Focus, Scope, & Impact : - This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate our portfolio growth in the market and quantum leap our Net Promoter Score performance across all channels. - Role...

Technical Customer Service Representative Cellphone Industry Job Summary The Technical Customer Service Representative provides front-line support to customers using mobile phones and related services. This role focuses on troubleshooting technical issues, explaining products and services, and ensuring a positive customer experience through accurate and friendly assistance. Key...

Una empresa de servicio al cliente en Naucalpan de Juárez busca un Representante de Servicio al Cliente motivado para proporcionar un servicio excepcional. El candidato ideal debe tener al menos un año de experiencia en atención al cliente, habilidades avanzadas de inglés y destrezas organizativas. Las responsabilidades incluyen responder consultas y coordinar soluciones entre departamentos. Esta...

About this position. Monday to Friday 08:00 to 17:00Salary: $25,000 MXN before taxesFluent EnglishThis position works for Hunt Mexicana S. A. de C. V.Bachelor degree is a must related to the position Job Profile.Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver anexceptional customer experience. This position...

At American Express, our culture is built on a strong foundation of innovation and shared values. As part of our team, you'll experience comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Job Responsibilities As a customer service professional, you will be responsible for contacting clients with overdue...

Overview Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in efforts to develop fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team. The overall objective of this role is to manage fraud losses by ensuring analysts make...

Job Role : Customer Representative Job Location: Queretaro Communicating with customers through various channels.At least one year of experience in Customer Service

Responsabilidades:En Principal estamos orgullosos de que nuestro propósito sea el centro de todo lo que hacemos, por ello, estamos motivados en fomentar un mundo en donde todas las personas tengan acceso a la seguridad financiera, con la solidez financiera, experiencia y alto nivel tecnológico que nos caracteriza. Éste, junto con la integridad, foco en el cliente y la experiencia de más de 140...

Hogares Unión se encuentra en búsqueda de talento con vocación por la atención y experiencia del cliente, con habilidades para escuchar, entender y conectar desde el primer contacto teniendo comunicación clara, empática y profesional.Requisitos Bachillerato concluido comprobable. Experiencia en centro de contacto Conocimiento en canales digitales y telefónicos Manejo básico de CRM...

Doble Cinco cuenta con una posición como Customer Experience Senior con enfoque en UXUI para Misión Diseñar, optimizar y estandarizar experiencias integrales para usuarios, clientes y candidatos en las distintas marcas del Grupo, asegurando consistencia, eficiencia y diferenciación El rol combina Customer Experience CX con ejecución sólida en UX y UI, abarcando investigación, mapeo de...

Overview CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with...

A leading technology company in Mexico City seeks a Software Development Engineer to innovate the shopping experience for millions. In this role, you will work on long-term technical initiatives, collaborating with cross-functional teams to build products that enhance the customer journey. Ideal candidates possess strong programming skills and a Bachelor's degree in Computer Science or...

Liderar, transformar y escalar el área de Experiencia y Atención a Clientes, dirigiendo a las gerencias del equipo para asegurar la entrega de una experiencia excepcional end to end, garantizando la calidad, el cumplimiento en tiempo y forma, la eficiencia operativa y altos niveles de satisfacción y retención del cliente, alineado a los objetivos estratégicos del negocio. ESTRATEGIA Y...

Technical Customer Service Representative Cellphone Industry Job Summary The Technical Customer Service Representative provides front-line support to customers using mobile phones and related services. This role focuses on troubleshooting technical issues, explaining products and services, and ensuring a positive customer experience through accurate and friendly assistance. Key...

Technical Customer Service Representative Cellphone Industry Job Summary The Technical Customer Service Representative provides front-line support to customers using mobile phones and related services. This role focuses on troubleshooting technical issues, explaining products and services, and ensuring a positive customer experience through accurate and friendly assistance. Key...