Empleos de customer experience manager en Solidaridad

Buscamos un Manager Member Experience para unirse a nuestro equipo en IBEROSTAR THE CLUB MEXICO,Este rol es fundamental para asegurar que los miembros disfruten de una experiencia excepcional en cada visita.Como Manager de Experiencia de Miembro, serás responsable de liderar un equipo dedicado al servicio al cliente, garantizando que cada interacción sea memorable y satisfactoria.Tu capacidad...

Job Description Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote environment. Key Responsibilities - Respond...

The Experience Curator at Belmond is a pivotal role designed to enhance the guest experience by providing personalized and efficient digital services. In this position, you will be at the forefront of our guest interaction, assisting them before, during, and after their stay through various online platforms and communication channels.Main responsibilities include:- Managing and responding to...

A leading hospitality company is looking for a Restaurant Manager at Waldorf Astoria Riviera Maya. This position involves managing all restaurant operations, recruiting and training staff, delivering exceptional guest experiences, and adhering to financial targets. The ideal candidate should possess management experience in Food & Beverage, flexibility in various work situations, and a...

A luxury hotel chain in Mexico is seeking an Event Manager responsible for overseeing banquet events. This role includes supervising setup, service, and maintenance of events to ensure an exceptional guest experience. Candidates should have a Bachelor's degree in Hospitality Management, at least 3 years of event management experience, and excellent organizational and communication skills. The...

Job Description: As a Travel Customer Care Specialist, you’ll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you’ll be their trusted point of contact. At Xperience Xscape Travels in the United States, we take pride in offering thoughtful, high-quality service that makes every client feel valued. Key...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

Experience Director We are seeking an experienced and skilled leader to oversee the Rooms Division. This strategic role involves directing, managing, and organizing daily activities ensuring high standards of quality, service, and marketing while maximizing profits through exceptional guest satisfaction. This position requires a strong background in hospitality with extensive knowledge of...

Hyatt Centric Playa del Carmen Summary The Groups Coordinator will provide administrative support to the Groups Manager, including inquiry management, creation of banquet event orders and billing. The role is responsible for planning and servicing sales groups, managing menu planning, agenda setting, hotel meeting services, contract review, and communication with external clients and hotel...

Company Description: - Fairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico’s most stunning natural settings. Job Description: Reports to: General...

Company DescriptionFairmont Mayakoba is a luxury resort nestled in the heart of the Riviera Maya, surrounded by lush mangroves, crystal-clear waterways, and pristine white-sand beaches. Known for its exceptional service and sustainable luxury, the resort offers a world-class hospitality experience in one of Mexico's most stunning natural settings.Job DescriptionReports to: General ManagerThe...

Sales & Business Development Manager - Canada & Europe Requirements • At least 4 years of experience in sales or hospitality, managing a team. • Ability to create liaisons within the company • Outstanding relationship with American, Canadian and/or European Tour Operators • Fluent English , spoken and written (business English), french and German language desired • Valid US Visa & ETA for...

Opportunity analysis and assessment including benchmarking to like clients. • Provides recommendations to clients on strategic direction of program in respect to booking, payment settlement and compliance benchmarked to like clients. • Maintain a central reference source file for the Operational and Account Management teams managing regional clients. The file will contain client policies,...

JOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve...

As the Area Learning and Development Manager at Belmond, you will play a critical role in shaping and elevating our organizational culture through effective talent management strategies. You will lead the initiatives for recruitment, onboarding, and employee experience, while identifying and driving learning opportunities that enhance the skills, capacities, and attitudes of our workforce. Your...

Restaurant Manager (Waldorf Astoria Riviera Maya)A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.ResponsibilitiesManage restaurant operationsMaintain exceptional customer serviceRecruit, manage, train and develop the restaurant teamManage guest queries in a timely...

Close Inclusive Collection Job Postings Notification I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone. Peggy Focheux Duval: Director of Learning & Development, France The Groups Coordinator will provide administrative support to the Groups Manager. This will...

Travel Customer Care Specialist (Remote) Job Description: As a Travel Customer Care Specialist, you'll support travelers through every stage of their journey. From helping them plan to keeping them informed, to ensuring their trip runs smoothly, you'll be their trusted point of contact. At Xperience Xscape Travels in the United States , we take pride in offering thoughtful, high-quality service...

Luxury Maintenance Manager (Waldorf Astoria Riviera Maya)A Engineering Manager will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.What will I be doing? Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards,...

A leading hotel chain in Mexico is looking for a Groups Coordinator to provide administrative support to the Groups Manager. The role involves planning and servicing sales groups, managing communication with clients and hotel staff, and ensuring smooth execution of events. Ideal candidates should have customer service experience, strong organizational skills, and the ability to multitask. This...