Empleos de Customer Service Manager en Monterrey

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching...

Industry: Fire Protection, Life-Safety & Critical Communications Manufacturing Location: On-site, San Pedro Garza Garcia (Monterrey) Our client, a global leader in fire protection solutions such as fire alarm systems and emergency devices, is seeking an experienced Customer Service Lead to elevate service operations across Mexico. If you're a strong communicator, a natural problem-solver, and a...

We are seeking an experienced Insurance Customer service Specialist to join our team. As an Insurance Customer service Specialist, you will be responsible for handling various administrative tasks related to insurance operations. Your main duties will include processing insurance policies, managing claims, customer service and sales. The ideal candidate should have a strong attention to detail,...

Estamos buscando profesional con ingles conversacional y experiencia en call center. Zona de trabajo Escobedo N.L. REQUISITOS Licenciatura Licenciatura trunca. Experiencia en ventas deseable. Uso de excel. Ingles Avanzado Exp. en logística, seguimiento de venta y cobranza.OFRECEMOS Sueldo base Prestaciones de ley Aguinaldo 21 días Comedor subsidiadoHorario Lunes a Viernes 800am a 600pm 1 hora...

A leading adhesives manufacturer in Monterrey seeks a Technical Service Engineer to perform internal product tests, support key accounts, and provide technical training. The ideal candidate will possess a relevant degree and 2+ years of experience in a technical role, with a strong emphasis on customer applications and communication skills. This role offers full-time employment with a...

Objetivo:Brindar atención telefónica oportuna y profesional a los clientes, asegurando el cumplimiento de los tiempos de respuesta y niveles de servicio establecidos (SLA), así como realizar llamadas de salida para dar seguimiento a solicitudes, confirmar la solución de requerimientos y medir la satisfacción del cliente.Actividades principales:- Atender llamadas entrantes de clientes de manera...

Una marca de lujo internacional está buscando un Store Manager para su boutique en Palacio de Hierro Monterrey. El candidato ideal debe tener entre 3 a 5 años de experiencia liderando equipos en el sector retail, con habilidad para cumplir objetivos comerciales y desarrollar estrategias efectivas. Se requiere una excelente capacidad de comunicación y compromiso con los estándares de la marca,...

Una marca de lujo italiana está buscando un Store Manager para su boutique en Monterrey. La persona seleccionada será responsable de liderar la operación de la tienda, alcanzar los objetivos comerciales y desarrollar un equipo de alto rendimiento. Se requiere experiencia previa de 3 a 5 años en posiciones similares y habilidades en liderazgo y análisis de ventas. Esta es una oportunidad para...

Sola Wood Flowers is looking for an experienced Customer Service Director or Customer Service Manager to join our team. **Who are we? ** At Sola Wood Flowers, we are transforming what artificial flowers can be by providing better flowers for less with our affordable eco-friendly wooden flowers. We're working towards building a modernized $100mm+ vertically-integrated platform selling through...

A logistics company in Monterrey is seeking a Customer Service Manager to lead the operations of the Customer Service team. The ideal candidate is bilingual in English and Spanish and has over 3 years of experience in Transportation/Logistics, including supervisory experience. Responsibilities include overseeing communication, ensuring customer satisfaction, and collaborating with logistics teams...

**Company Description** QAD helps manufacturers make more products for less while significantly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology, -not the people. At QAD, we are all about the people. We make frontline teams more engaged and more productive...

**Career Area**: Finance **Your Work Shapes the World at Caterpillar Inc. ** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen,...

**Customer Service Manager** **Monterrey, N.L.** *** **About Optimas** Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our...

Main ResponsibilitiesMaintain company issued service standards, safety standards and security procedures.Perform reviews, evaluations, or disciplinary action for members of the customer service team.Present information and respond to questions from department managers, co-workers, customers and the general public.Handle Customer Service requests and follow up to ensure customer...

Charger logistics Inc. is a world - class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and...

**Responsabilidades**: - Supervisar y liderar el equipo de atención al cliente para garantizar un servicio excepcional y satisfacción del cliente. - Desarrollar e implementar estrategias para mejorar la eficiencia y la calidad del servicio al cliente. - Colaborar estrechamente con otros departamentos para garantizar una comunicación efectiva y una resolución rápida de problemas. - Gestionar las...

Asegurar la agilidad y prontitud de alta de clientesOrganizar y controlar los archivos del clienteDiseñar el modelo de servicio al clienteSupervisar y soportar el servicio al clienteMedir y controlar el resultado de satisfacción del cliente.Detectar oportunidades de negocio y trasmitirlas al equipo comercialAlimentar y Mantener la base de datos CRM integra y actualizada.Fomentar un entorno...

Objetivo:Brindar atención telefónica oportuna y profesional a los clientes, asegurando el cumplimiento de los tiempos de respuesta y niveles de servicio establecidos (SLA), así como realizar llamadas de salida para dar seguimiento a solicitudes, confirmar la solución de requerimientos y medir la satisfacción del cliente.Actividades principales:- Atender llamadas entrantes de clientes de manera...

Position Summary:The Customer Service Manager is responsible for leading and managing the day-to-day operations of the Customer Service team at JST Logistics.Main ResponsibilitiesOversee communication between team members, account managers, and customer contacts.Ensure customer satisfaction through regular meetings and participation in business reviews.Collaborate with logistics coordinators and...

A global leader in fire protection solutions is seeking an experienced Customer Service Lead to enhance service operations in Monterrey, Mexico. In this mid-senior level role, you will manage and develop a team of customer service representatives, drive service excellence, and coordinate with U.S.-based teams. Ideal candidates have 3-5 years of customer service experience, strong communication...