Empleos de guest relation manager en Xico

**What you'll do**: - Search for new partners and onboard them (negotiations, presentations, personal meetings); - Analyze the market of affiliate marketing and track its trends; - Build long-term, mutually beneficial relationships with partners; - Attend various events, promote company's products among potential partners; - Work with Excel, CRM, SimilarWeb, LinkedIn; - Provide reports on the...

We are looking for a Guest Operations & AI Optimization Manager to lead our 24/7 Contact Center and Reservations team. This role owns the day-to-day performance of the team while also being responsible for continuously optimizing our AI-assisted support system, which currently handles approximately *****% of all inquiries.This is a hands-on leadership role: the manager will combine people...

**Additional Information** **Job Number********** **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, **** **Schedule**Full Time **Located Remotely? **N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the...

A luxury hotel chain in Mexico City seeks a General Manager to lead a large team and ensure exceptional guest experiences. The ideal candidate will have hands-on leadership and hotel operations experience, with a successful track record in managing large teams and driving profitability. A flexible approach and strong business development skills are key for this role, which is pivotal in...

A premier hospitality group in downtown Mexico City seeks a General Manager to lead a large team in providing exceptional guest experiences. Your responsibilities include maintaining high operational standards, driving profitability, and fostering relationships with customers and local businesses. The ideal candidate has extensive hotel management experience and is ready to adapt to a dynamic...

A global hotel franchising company is seeking a Manager, Data & Support in Ciudad de México. The role emphasizes delivering excellent guest experiences, fostering inclusivity, and providing growth opportunities through training and mentorship. Competitive salary and a range of benefits are part of the offering. Join the team that champions everyday travelers and focuses on creating a diverse and...

A leading hotel management firm in Veracruz, Mexico is seeking an experienced Operations Manager to oversee daily operations and ensure exceptional guest service. Candidates should have a Bachelor's degree in hospitality management, at least 2 years of supervisory experience, and strong organizational skills. Key responsibilities include supervising front office staff, maximizing revenue, and...

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team...

A leading global hotel chain is seeking an experienced General Manager for their resort in Mallorca. This role involves full responsibility for operational success and guest experiences, while leading a dynamic executive team. The ideal candidate will have proven leadership experience in upscale hospitality, a focus on commercial performance, and fluency in Spanish and English. This position...

**PLEASE SUBMIT APPLICATION AND RESUME IN ENGLISH** Role Summary: We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the FIFA World Cup ****. Your scope will...

A leading global hospitality company is seeking a Duty Manager for its hospitality operations in Mexico City. This pivotal role involves engaging with Guests, overseeing front office operations, and ensuring exceptional service quality. The ideal candidate will have previous supervisory experience, excellent communication skills, and the ability to work under pressure. Join us to create...

A premier hospitality brand in Mexico City is seeking a General Manager to lead a team of around 100 members. You will create a positive environment focused on providing exceptional guest experiences, drive profitability, and ensure high operational standards in hotel management. The ideal candidate has significant leadership experience in hotel operations and a hands-on approach. This is a...

Una empresa de hospitalidad de alta gama busca un General Manager en Cuauhtémoc, Chihuahua. Serás responsable de asegurar la eficiencia operativa, la experiencia de los socios, y la rentabilidad de la propiedad. Se requieren al menos 10 años en gestión de operaciones F&B de alto volumen. El puesto requiere un perfil innovador, excelentes habilidades interpersonales y la capacidad de supervisar el...

A leading sports apparel company in Mexico is seeking a Store Manager to drive sales and lead a high-performing team. The successful candidate will focus on delivering exemplary customer experience and managing daily operations efficiently. Responsibilities include establishing strategic sales plans, analyzing trends for decision-making, and fostering a strong in-store culture. Ideal candidates...

Description POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing...

A leading cruise line is seeking a Hotel Director for their ship operations in Mexico City. The ideal candidate will have 3 to 5 years of experience as a Hotel Director or General Manager in a luxury setting. Responsibilities include managing overall ship operations and enhancing guest experiences to the highest standards. The position requires excellent English communication skills and a keen...

*** As a key member of the Infiniti Canada team, the Guest Experience & Operations specialist is responsible for supporting all aspects of National sales, aftersales and guest experience operations. This role reports into the National Guest Experience & Operations Manager position and provides key support on all initiatives in this department. This includes, but is not limited to, helping to...

**What you'll do**: - Manage a portfolio of clients; - Work on different stages including onboarding, adaptation, and growth; - Manage the end-of-month reporting system; - Manage the invoicing process and debts control. **What we expect**: - A minimum of 1 year experience in Digital Marketing (related degree will be a plus); - Understanding of Internet marketing and a real interest in the...

Description POSITION SUMMARY Organize confirm process and conduct all guest check-ins/check-outs room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply...

A leading hotel chain in Ciudad de México is seeking an Assistant Front Office Manager to oversee Front Desk operations and enhance the guest experience. This role involves supervising staff, addressing guest inquiries, and ensuring efficient service. The ideal candidate should have at least 2 years of management experience in hotel operations and demonstrate strong leadership and communication...