Empleos de guest service operator

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

Tropical Experiences Group es un conjunto de unidades de negocio especializadas en crear experiencias de viaje excepcionales y exclusivas. Con un enfoque en la atención personalizada y un profundo conocimiento de la industria del turismo de lujo, ofrece servicios de alta gama a través de sus marcas Tropical Incentives DMC, Tropical Elite Travel, Iconic Unique Experiences y Fun Motivation. Desde...

Estamos en búsqueda de una Asistente de Guest Service para unirse al equipo de Planet Hollywood, by Royalton Hotels Resorts. En esta posición, serás el enlace principal entre nuestros huéspedes y el hotel, garantizando una experiencia inolvidable en cada visita.Tu papel será fundamental para asegurar que cada detalle esté cubierto, desde la atención al cliente hasta la resolución de...

POSITION SUMMARYProvide professional telephone assistance, manage service requests through work orders, coordinate operational staff using internal systems, and ensure timely followup on guest complaints and needs, guaranteeing a quality and satisfying experience.ESSENTIAL FUNCTIONSAnswer calls courteously, clearly, and with a warm tone.Follow up on guest requests.Manage work orders.Record...

Será responsable de coordinar y supervisar todas las operaciones relacionadas con la atención al visitante dentro del parque acuático, asegurando un servicio cálido, eficiente y seguro. Se encargará de liderar al personal de Guest Service, gestionar el flujo de visitantes y mantener la organización de las áreas operativas. Asimismo, atenderá y resolverá quejas o situaciones especiales...

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team...

A luxury hospitality company located in Baja California Sur, Mexico, is looking for a Guest Recognition Specialist to manage profiles and enhance guest experiences. The ideal candidate will be fluent in Spanish and English and have at least 2 years of experience in luxury service. Responsibilities include reviewing arrivals, managing guest data, and ensuring high standards of service quality....

A leading hospitality company in Ciudad de México is seeking individuals for guest service roles. Responsibilities include processing reservations, assisting guests with requests, and supporting the Sales & Marketing department. Candidates should have a high school diploma and at least 2 years of hospitality experience. Join a team that values well-being, professionalism, and guest satisfaction,...

A luxury hotel chain in Mexico is seeking a Guest Recognition Specialist responsible for managing guest profiles and supporting reservations. The ideal candidate must be fluent in both Spanish and English, with a minimum of 2 years in luxury service roles. Key duties include pre-arrival reviews and ensuring guest expectations are exceeded. This position offers competitive salaries, transport...

GUEST SERVICES MANAGERDisney Cruise Line l is seeking a highly experienced and dedicated Guest Services Manager to join our esteemed team. This role is crucial in ensuring the highest standards of guest satisfaction and operational excellence within our luxury hospitality environment.The ideal candidate will have a minimum of three years of experience in a similar guest-facing management role,...

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to...

A leading cruise line company is seeking a Guest Services Manager in Mexico City to ensure outstanding guest experiences and satisfaction. This role requires at least two years of managerial experience in hospitality, with strong communication skills and the ability to handle diverse guest needs. Candidates should possess knowledge of customer service principles and demonstrate flexibility in a...

A luxury hospitality company located in Baja California Sur, Mexico, is looking for a Guest Recognition Specialist to manage profiles and enhance guest experiences. The ideal candidate will be fluent in Spanish and English and have at least 2 years of experience in luxury service. Responsibilities include reviewing arrivals, managing guest data, and ensuring high standards of service quality....

Estamos buscando un Agente de guest service para unirse a nuestro equipo en PLANET HOLLYWOOD CANCÚN.En esta posición, serás responsable de ser el contacto de los huéspedes durante su estancia para proveer información, resolver dudas y atender requerimientos en coordinación con las áreas necesarias con el objetivo de crear experiencias satisfactorias asegurando que el Invitado regrese e...

A leading hotel chain in Mexico is seeking a dedicated Sales & Marketing employee to enhance guest experiences and promote brand loyalty. Responsibilities include resolving guest inquiries, training team members, and maintaining high service standards. Ideal candidates should have at least 2 years of relevant experience and a high school diploma. Join a vibrant team that values detail and...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

A luxury resort in Quintana Roo is seeking a Suite Service Manager to lead a high-performing service team. Responsibilities include ensuring service excellence, managing operations, and collaborating with culinary leadership. The ideal candidate will demonstrate proactive guest service and innovative dining solutions. This full-time role focuses on providing exceptional, personalized experiences...

A premier hospitality company in Mexico City is seeking a strategic leader for the Rooms department. This role is crucial for planning, developing, and implementing quality standards for rooms, maximizing financial performance, and ensuring employee satisfaction. The ideal candidate will have extensive experience in guest services and operational management, and a relevant degree. A focus on...

A leading hotel chain in Mexico is seeking a dedicated Sales & Marketing employee to enhance guest experiences and promote brand loyalty. Responsibilities include resolving guest inquiries, training team members, and maintaining high service standards. Ideal candidates should have at least 2 years of relevant experience and a high school diploma. Join a vibrant team that values detail and...

A premier hospitality company in Mexico City is seeking a strategic leader for the Rooms department. This role is crucial for planning, developing, and implementing quality standards for rooms, maximizing financial performance, and ensuring employee satisfaction. The ideal candidate will have extensive experience in guest services and operational management, and a relevant degree. A focus on...