Empleos de head of user experience

A luxury hospitality group seeks a Head of Membership in Mexico City to oversee club memberships and organize member events. The chosen candidate will manage relationships with members, support the membership committee, and engage with the local creative community. The successful applicant will possess over three years of experience in high-quality service operations, strong networking abilities,...

Customer Experience (CX) Manager Are you passionate about building world‐class customer experiences in the automotive industry? We are is looking for a Customer Experience (CX) Manager to design, govern, and continuously improve the end‐to‐end customer journey, ensuring every touchpoint meets our global OEM standards and drives loyalty, and retention. This role plays a key part in aligning...

A luxury retail brand is seeking a Store Manager in San Lucas, Chiapas. The successful candidate will lead a team to achieve sales goals, ensuring excellent customer service and enhancing the store's atmosphere. Applicants should have at least 8 years of experience in a luxury retail setting and a high school diploma, with a college degree preferred. This role offers an opportunity for dynamic...

A technology company in Mexico City seeks a Customer Experience Team Lead to enhance service delivery and improve customer satisfaction. The ideal candidate will have 6-10 years of relevant experience, including team leadership, and possess strong communication and presentation skills. Responsibilities include managing customer service strategies and facilitating effective client interactions....

Una empresa de eCommerce líder en México busca un Customer Experience Manager para liderar la estrategia de experiencia del cliente. El candidato ideal debe tener al menos 3 años de experiencia liderando equipos y un perfil analítico. Se valorará experiencia en contextos de startup y aprendizaje continuo. Este puesto ofrece un entorno híbrido y se requiere residencia en Ciudad de México o...

Una empresa de seguros en Ciudad de México busca un líder para Transformar y Escalar su área de Experiencia y Atención a Clientes. Esta función es clave para dirigir equipos, asegurar operaciones eficientes y una experiencia excepcional para el cliente. Se requiere más de 8 años de experiencia en Atención a Clientes y liderazgo en operaciones complejas. El candidato ideal también debe tener una...

Una empresa líder en atención al cliente busca un Director de Experiencia y Atención a Clientes en Ciudad de México. El rol implica dirigir equipos y garantizar una experiencia excepcional para el cliente. Se requiere entre 8 y 12 años de experiencia, habilidades analíticas fuertes, y un enfoque proactivo. Se valorará experiencia en sectores como fintech y e-commerce. Ofrecemos oportunidades de...

Join to apply for the User Experience Researcher role at Rapido Solutions Group . Direct message the job poster from Rapido Solutions Group. What will you be doing? Define comprehensive research goals and select appropriate qualitative and quantitative methods to investigate complex business processes. Lead the recruitment of participants and conduct user interviews, contextual inquiries, and...

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day. Introduction: A Career at...

Human Resources Manager @ Tata Consultancy Services | IT Recruitment, Design Thinking Role Description: A seasoned and self-starting User Experience (UX) Researcher. As an individual contributor, but part of a larger LOB research team, this person will work closely with product managers, designers, business stakeholders, and technology teams to conduct moderately complex research initiatives from...

Customer Experience (CX) ManagerAre you passionate about building world‑class customer experiences in the automotive industry?We are is looking for a Customer Experience (CX) Manager to design, govern, and continuously improve the end‑to‑end customer journey, ensuring every touchpoint meets our global OEM standards and drives loyalty, and retention.This role plays a key part in aligning dealers,...

Una empresa de seguros en Ciudad de México busca un líder para Transformar y Escalar su área de Experiencia y Atención a Clientes. Esta función es clave para dirigir equipos, asegurar operaciones eficientes y una experiencia excepcional para el cliente. Se requiere más de 8 años de experiencia en Atención a Clientes y liderazgo en operaciones complejas. El candidato ideal también debe tener una...

Una empresa líder en atención al cliente busca un Director de Experiencia y Atención a Clientes en Ciudad de México. El rol implica dirigir equipos y garantizar una experiencia excepcional para el cliente. Se requiere entre 8 y 12 años de experiencia, habilidades analíticas fuertes, y un enfoque proactivo. Se valorará experiencia en sectores como fintech y e-commerce. Ofrecemos oportunidades de...

Una empresa de eCommerce líder en México busca un Customer Experience Manager para liderar la estrategia de experiencia del cliente. El candidato ideal debe tener al menos 3 años de experiencia liderando equipos y un perfil analítico. Se valorará experiencia en contextos de startup y aprendizaje continuo. Este puesto ofrece un entorno híbrido y se requiere residencia en Ciudad de México o...

A luxury retail brand is seeking a Store Manager in San Lucas, Chiapas. The successful candidate will lead a team to achieve sales goals, ensuring excellent customer service and enhancing the store's atmosphere. Applicants should have at least 8 years of experience in a luxury retail setting and a high school diploma, with a college degree preferred. This role offers an opportunity for dynamic...

A luxury hospitality group seeks a Head of Membership in Mexico City to oversee club memberships and organize member events. The chosen candidate will manage relationships with members, support the membership committee, and engage with the local creative community. The successful applicant will possess over three years of experience in high-quality service operations, strong networking abilities,...

A technology company in Mexico City seeks a Customer Experience Team Lead to enhance service delivery and improve customer satisfaction. The ideal candidate will have 6-10 years of relevant experience, including team leadership, and possess strong communication and presentation skills. Responsibilities include managing customer service strategies and facilitating effective client interactions....

Una empresa líder en atención al cliente busca un Director de Experiencia y Atención a Clientes en Ciudad de México. El rol implica dirigir equipos y garantizar una experiencia excepcional para el cliente. Se requiere entre 8 y 12 años de experiencia, habilidades analíticas fuertes, y un enfoque proactivo. Se valorará experiencia en sectores como fintech y e-commerce. Ofrecemos oportunidades de...

A luxury retail brand is seeking a Store Manager in San Lucas, Chiapas. The successful candidate will lead a team to achieve sales goals, ensuring excellent customer service and enhancing the store's atmosphere. Applicants should have at least 8 years of experience in a luxury retail setting and a high school diploma, with a college degree preferred. This role offers an opportunity for dynamic...

Una empresa de seguros en Ciudad de México busca un líder para Transformar y Escalar su área de Experiencia y Atención a Clientes. Esta función es clave para dirigir equipos, asegurar operaciones eficientes y una experiencia excepcional para el cliente. Se requiere más de 8 años de experiencia en Atención a Clientes y liderazgo en operaciones complejas. El candidato ideal también debe tener una...