Empleos de help desk en Estado de Jalisco

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Service Delivery Specialist (Help Desk) page is loaded Service Delivery Specialist (Help Desk) Apply locations Guadalajara, Jalisco time type Full time posted on Posted Yesterday job requisition id REQ-2025-12467 Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last...

Job Title: Customer Support Specialist Job Location: Various Offices - Communicate with customers via phone, email and chat to provide world-class support.

The primary objective of this role is to effectively engage with customers, leveraging proactive problem-solving skills to foster a positive experience. Key Responsibilities: - To utilize exceptional interpersonal and communication skills in resolving customer queries efficiently - Demonstrate expertise in handling multi-channel interactions while maintaining excellent phone etiquette A...

A global technology company is seeking a Service Desk professional to provide frontline IT support to end users in Tlaquepaque, Jalisco. This role involves addressing requests through various channels and troubleshooting hardware and software issues. The ideal candidate should have 1–2 years of help desk experience with solid communication skills and a willingness to work 24/7. Enjoy competitive...

HELP DESK SISTEMA ALPHA ERP Alpha ERP® es un sistema administrativo y contable para Pymes. Las áreas que abarca el sistema son Compras, Ventas, Inventarios, Bancos, Contabilidad, Nómina, Business Intelligence, módulos Web (Alpha móvil, eCommerce, eProcurement), Producción (para empresas de manufactura), Calidad. Descripción del puesto: Dar asesoría vía telefónica y/o sistema de tickets, a...

A technology services company based in Mexico is looking for an experienced Help Desk Supervisor to oversee operations within the help desk team. Responsibilities include providing technical guidance, ensuring service quality, and managing training. Ideal candidates will have 3-4 years of experience in help desk environments, with strong communication skills and technical knowledge in software...

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. We are currently seeking a Helpdesk Analyst to join our team in Guadalajara, Jalisco, Mexico. DATA, Inc. currently seeks a Helpdesk Analyst - Full Time - to join our team in Guadalajara. Helpdesk Analyst - Full Time ~ Interest in working any shift ~ Advanced Portuguese and Spanish ~...

A multinational fast-food chain is looking for help desk support in Mexico, Jalisco, Región Centro. The role involves providing technical expertise, managing help desk staff, and ensuring continuous improvement of services. Ideal candidates should have 3-4 years of experience in a technical support environment and the ability to effectively handle customer inquiries. The position offers benefits...

**About us**: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies - from emerging startups...

_ **Agente de Help Desk**_ **únicamente TURNO MATUTINO DE LUNES A SÁBADO DE 6:00 am A 2:00pm** **Requisitos**: Licenciatura o Ingeniería en Sistemas, Técnico Profesional en Informática o afin. - Conocimientos en Administración Office 365/Exchange. Mejores prácticas ITIL. Active - Directory y Group Policy Management. Virtualización. Experiência en sistemas ERP. Soporte impresoras térmicas y...

Empresa de servicios de tecnología, solicita: **HELP DESK PARA IT** **Actividades principales**: - Proporcionar asistencia técnica remota y física a usuarios internos. Diagnosticar y resolver problemas relacionados con hardware y software. - Implementar actualizaciones de software. - Proporcionar capacitación a usuarios sobre el uso efectivo del software. - Detección de Oportunidades de Venta y...

A global IT services provider is seeking a Help Desk Senior Associate in Guadalajara, Jalisco. This full-time position requires advanced Portuguese and Spanish skills, with 6 months of customer service experience preferred. Responsibilities include providing L1 support for hardware and applications, diagnosing issues, and documenting incidents. The role offers a variety of benefits including...

**GRUPO ARMSTRONG SOLICITA: AGENTE HELP DESK** **Requisitos**: Licenciatura en Tecnologías de Información, Ing. Sistemas Computacionales, Lic. en Informática, y/o a fin. **Actividades**: - Experiência en atención a clientes - Amabilidad con el cliente - Experiência en soporte Técnico - Respaldo y recuperación de bases de datos - Formateo y carga de programas a CPU - Garantizar rendimiento de...

We are seeking a skilled **Help Desk Specialist** to oversee queue management. In this role, you will be responsible for running monitoring processes, managing agent queues, and ensuring adherence to SLAs, SLOs, and KPIs. Your role will include creating and managing daily reports, communicating objectives and deadlines for each case, and coaching agents on time/case management to optimize...

We are a top of the range technology company and we are currently looking for an engineer to be in a Help Desk position. What you will do? - Giving support in hardware and software incidencies. - Identifying and solving aplication Software errors. - Managing information back-up - Configuring Software and printer's operation systems - Charging images ISO - Information and files recovery -...

**IMPORTANTE EMPRESA DE ESTACIONAMIENTOS SOLICITA** **Help Desk / soporte Técnico** **_Requisitos: _** Ing en sistemas o informática (TITULADO INDISPENSABLE) Experiência en puesto similar de 2 años Experiência en redes y servidores y sistemas windows, mac y linux Disponibilidad de horario Ingles 70% **_Actividades: _** Atención a clientes Soporte técnico remoto a usuarios vía...

We are looking to recruit a talented **Senior Help Desk Specialist** to manage queue operations effectively. In this capacity, you will oversee monitoring activities, handle agent queue assignments, and ensure compliance with SLAs, SLOs, and KPIs. Your responsibilities will also include generating and overseeing daily reports, setting objectives and timelines for each case, and mentoring agents...

**HELP DESK SISTEMA ALPHA ERP®** Alpha ERP® es un sistema administrativo y contable para Pymes. Las áreas que abarca el sistema son Compras, Ventas, Inventarios, Bancos, Contabilidad, Nómina, Business Intelligence, módulos Web (Alpha móvil, eCommerce, eProcurement), Producción (para empresas de manufactura), Calidad. **Descripción del puesto**: Dar asesoría vía telefónica y/o sistema de tickets...

Customer Service Professional We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to multitask and provide exceptional customer service. - We require an individual with at least one year of customer service experience who can work in a fast-paced environment. The selected candidate will undergo...