Empleos de IT customer support en Cancún

We are seeking a dynamic professional to fill the position of Global Contact Center Executive in our Cancun, Mexico office. This role offers the opportunity to provide exceptional support services to clients and suppliers, contributing significantly towards achieving our core objective: delivering unique holidays to customers. The main purpose of this position is to assist clients (Travel...

Tambourine is one of the fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with creative design, we revolutionize e-commerce for hotels, resorts and destinations.We are seeking for a Bilingual Call Center Agent - New Sales to join our team in Cancun (Zona Hotelera) for our business unit Reserv (booking engine) . Our ideal candidate is analytical, strategy...

As a Client Travel Support Specialist, you will support clients throughout their travel journey—from planning to return—by managing questions, updates, and ongoing assistance. At Destiny&Co., we focus on creating organized and meaningful travel experiences. Key Responsibilities • Serve as a primary point of contact for travelers. • Assist with trip changes and confirmations. • Provide...

**Head of Customer Support - SaaS | Leadership | Remote**: Join **RoverPass**, a leading online booking platform for RV parks and campgrounds across the United States, as our **Head of Customer Support**. This pivotal role combines team leadership, operational excellence, and strategic collaboration to ensure a seamless customer experience across our SaaS platform. If you're a proactive leader...

**Company Description** HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. This is a full-time remote (work-from-home) Customer Support Agent...

**About AdriaScan** AdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in ****, we have implemented our solutions for over 2,500 customers across more than 110 countries worldwide. Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as...

About the Position Prestige Travel Agency by Mich is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. You will work closely with clients to...

A technology company addressing food waste is seeking a Customer Success Manager in Cancún, Quintana Roo. The successful candidate will manage strategic accounts across Central and South America, focusing on account performance and providing technical support. Key qualifications include fluency in English and Spanish, experience in the hospitality industry, and strong analytical skills. This...

Debe reunirse con algunos clientes KA o grandes clientes que tienen / o requieren contrato definido o acuerdo SLA y los objetivos a alcanzar. Debe tener clientes asignados, por lo que este individuo puede ejecutar un trabajo técnico comercial diferente de la supervisión de los procesos, inspecciones de ruta, mantenimiento, pequeñas plantas y la producción de informes de seguimiento, eventos y...

**¿Tienes experiência en Hotelería, Channel Managers y Sistemas de Distribución? ¡Buscamos un experto en soporte tecnológico para unirse a nuestro equipo! ** Descripción de la Posición Brindarás **asistencia tecnológica especializada** a nuestros clientes (hoteles) en el uso y optimización de nuestros **Sistemas de Distribución Hotelera**. Tu rol principal es resolver problemas, atender dudas y...

We are looking for a Distribution Specialist to support the electronic distribution operations of Royalton Hotels & Resorts, working cross-functionally with Operations, Reservations, Revenue Management, Sales, and Marketing. At Royalton Hotels & Resorts, we are EPIC people. Our Values The success of Royalton Hotels & Resorts is driven by our entrepreneurial, passionate, innovative, and...

We are looking for a Global Contact Center Executive to join our Contact Center. In this role, you will have the opportunity to give support to our clients and suppliers in order to achieve one of our main objectives “Delivering unique holidays to our customers”. We are looking for candidates, who are based in Cancun, Mexico. The main purpose of the role is to assist clients (TTOO, Travel...

**Company Description** Nestled along the coastal paradise of the Riviera Maya on a pristine oceanfront site notable for its lush, expansive mangrove gardens and deep white-sand beach, an extraordinary resort is taking shape: Etéreo an Auberge Resorts Collection destination brings a compelling luxury experience where guests can escape in perfect comfort and seclusion and enjoy a deep connection...

A leading technology company in Cancún is seeking an Associate Field Engineer to provide top-notch onsite support and maintenance of IT equipment. The ideal candidate will have a minimum of 3 years of experience in repair activities, strong customer service skills, and the ability to work on a 24/7 shift schedule. You'll work closely with customers to ensure a seamless experience and help...

Salary: $1,500 USD/Month Fixed Contracted Pay How to Apply: Please follow these instructions carefully to be considered: - Apply through LinkedIn. - Email your CV/resume (in English only) to - Include a cover letter or an email/message answering the following questions in English: - What do you think about our business model and the services we provide? - Why do you think you would be a great...

Overview:WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh...

When you join Amazon as an Area Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely...

A leading hospitality company in Cancún is seeking a Global Service Desk Analyst I to deliver outstanding technical support. The role involves responding to IT service requests, troubleshooting common issues, and collaborating with global colleagues. Ideal candidates will have 1+ years of experience in service desks, a strong knowledge of IT systems, and excellent communication skills. Join us in...

As a Virtual Trip Support Consultant, you will support clients throughout their travel journey—from initial planning to post-trip follow-up. Your role is to ensure every detail is managed smoothly while providing guidance, timely updates, and reassurance before, during, and after each trip. You will help travelers feel confident, informed, and supported at every stage of their experience. At...

Remote Travel Support Associate As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience. At Destiny&Co., we focus on reliable support and personalized service to help clients navigate their travel plans...