Empleos de IT customer support en Ensenada

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management).Working remotely, the technician leverages TeamViewer and Intune...

Descripción y detalle de las actividades - **_ End User Support for Windchill Users:_** - Help end users in using the PLM system effectively - Help troubleshoot issues and provide solutions for user-related problems. - Provide support for existing Windchill ******.x system, including resolving issues and answering user queries. - **_CAD Administration Support:_** - Help with CAD software...

A technology company in Ensenada is seeking a Business System Analyst to join their team. The ideal candidate will have 1 to 3 years in technical support or system analysis, strong SQL skills, and an eagerness to learn in a collaborative environment. Responsibilities include system setup, troubleshooting, and documentation of changes. The position offers a Monday to Friday schedule and a range of...

**About Fusemachines** Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Nepal, the United States, Canada, and the Dominican Republic and more than 250 full-time employees) Fusemachines seeks to bring...

**Position Summary** **Essential Job Duties/Primary Responsibilities** - Works in close collaboration with account management, database administration, product development, and system engineering as necessary to facilitate rapid problem-solving and implement changes. - Develops technical configuration change steps. Job Qualifications/Education - BS degree in related IT or business field or...

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally. We are searching...

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. **An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument; it is a cultural symbol that resonates globally. Fender Musical Instruments Corporation ("FMIC") is seeking an experienced IT SAP...

Descripción y detalle de las actividades - _ Diagnose and resolve technical issues related to computers, software, networks and mobile devices._ - _ Document incidents and solutions in a ticketing system._ - _ Escalate complex problems to higher level technicians._ - _ Provide guidance and training to end users on the use of computer systems._ - _ Write user guides and technical manuals._ - _...

Field Application Engineer is part of the Product/Project Management team and the primary technical resource for the field sales force. Field Application Engineer is responsible for actively driving and managing the technology evaluation stage of the sales process. The Field Application Engineer must be able to articulate technology and product positioning to both business and technical users;...

**Sales Support** **JOB ID**:***** **Full-time Shift(s)**:MON TUE WED THU FRI 7:30pm - 5:30pm **OVERVIEW**: Working as Full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast paced challenging environment. This is an entry level position that will provide assistance to our customers from our branch located at Ensenada, B.C.. **RESPONSIBILITIES**: The duties...

You are curious, persistent, logical and clever - a true techie at heart. You enjoy living by the code of your craft and developing elegant solutions for complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a **Application Support Engineer **. Scroll down to learn more about the position's responsibilities and requirements. **Responsibilities**: -...

**Please send your Resume in English! ** *Intermediate to advanced level of English* **Position Summary** Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same. **Essential Duties and Responsibilities** - Enter orders assign to you to the WIP. - Update the WIP according to production reports, system or any corresponding...

**Position Summary** Maintain communication with the customer (Mad Engine) regarding orders and keep Internal track in the process of the same. **Essential Duties and Responsibilities** - Enter orders assign to you to the WIP. - Update the WIP according to production reports, system or any corresponding information to the accounts assign to you. - Make a list of priorities for the Arts...

A customer service company located in Tecate is seeking a bilingual professional fluent in English and Spanish to manage complex customer inquiries and build long-term relationships. With three or more years of experience in customer service roles, the ideal candidate will develop knowledge base articles and support hiring and training efforts. The role offers a Monday to Friday schedule from...

Customer Service/ Sales Assistant Online Wine Store This is a new role that will support the expansion of BHW sales, and customer service. You will report directly to the Marketing Manager. You are a problem-solver and will play a role as a customer service agent. You will need to wear a variety of hats. Customer Experience You'll constantly be asking yourself, "how can this be better for our...

This position serves as the primary business contact for the customer and, along with the Account Manager, is responsible for the customer's satisfaction. The customer service representative is expected to provide support to the customer with purchasing, reporting, quoting, pricing and shipping. This position acts as a liaison between the customer, sales, production planning and...

Join the Zventus team, the leader in business & technology services to US-based companies. **Benefits** - Office / Hybrid opportunities - Career growth opportunities - Paid vacation, holidays, and parental leave - Medical and life insurance - Corporate wellness programs and sponsorships - Professional training & development - Be part of the team that supports over 20,000 service providers in the...

IT Help Desk Support (Levels: Trainee / Associate / Mid)About the RoleWe are looking for IT Help Desk Support Technicians to join a growing IT Enablement team focused on delivering secure, efficient, and user-centered technology support. This role provides first-line IT assistance and is ideal for professionals at Trainee, Associate, or Mid level who want to grow within a structured and...

Responsibilities Handle complex customer inquiries via phone and digital channels related to: Product quality concerns Order lead times and fulfillment issues New product development questions and feedback Serve as an escalation point for challenging or high-impact customer situations Build trust and long-term customer relationships through clear, professional communication Equip remote customer...

**Salary**: $15,000 - $18,000 **Work hours**:7:30am - 5:30pm (Lunes a Viernes) **OVERVIEW**: Working as full-time Sales Support, you must have a strong interest in sales and enjoy working in a fast-paced challenging environment. This is an entry level position that will provide assistance to our customers from our store. **RESPONSIBILITIES**: The duties and responsibilities of this position are...