Empleos de IT customer support en Tijuana

TheLevel 1 Remote Service Desk IT Support Technicianprovides first-line technical assistance for incidents and catalog tasks submitted throughService Now. This role supports both day-to-day troubleshooting ( e.g., software, access, and endpoint issues ) and fulfillment requests (e.g.,license assignments and access group management ).Working remotely, the technician leveragesTeam Viewerand...

IT Help Desk Professional This is a unique opportunity to work as an IT Help Desk Support Technician in our growing team. We provide first-line assistance and strive for secure, efficient, and user-centered technology support. As part of our dynamic IT Enablement team you will play a vital role in delivering high-quality service to users across various levels including trainee, associate, or...

Una empresa de manufactura en Tijuana, Baja California, busca un profesional para el soporte de escritorio. Las responsabilidades incluyen la instalación y solución de problemas de computadoras, soporte a impresoras y colaboración con el equipo de IT. Se requiere habilidad en español e inglés, con 3-5 años de experiencia en roles similares. La empresa ofrece un entorno dinámico con horarios...

Design, implementation, maintenance, and improvement of the plant's information, communication, and safety systems, observing at all times the specified HSE and ROS requirements in the performance of its activities and aligned to Resideo's policies and standards. **JOB DUTIES**: - Responsible for the mandatory use of safety equipment specified for the performance of his position, according to HSE...

OverviewA leading ecommerce company based in Tijuana is looking for a motivated Customer Support Specialist to enhance customer experience.ResponsibilitiesProvide support to customers on various issuesManage ordersCompile reportsQualificationsHigh school diploma1-2 years of experience in online customer supportStrong communication skillsBenefitsRemote work and competitive benefits, making it an...

Join our IT Service Desk team and play a key role in delivering global end-user support across multiple channels. This role is a great opportunity to grow your IT expertise, strengthen problem-solving skills, and collaborate with international teams in a dynamic environment. In your new role you will: - **Monitor**and **respond**to end-user inquiries through three main channels**:calls, web...

**Note: This position is fully bilingual; proficiency in both English and Spanish, both written and spoken at a business conversational level, is a MUST. ** If you are ready to grow in the IT technical support area, this opportunity will help you develop in the industry, gaining the experience you need to continue advancing your technical skills. **Main Activities**: - Provide timely support to...

Descripción y detalle de las actividades - Troubleshooting systems and hardware. Responsible for analyzing and maintaining a call log of IT support issues/tickets networking related to discover trends to proactively reduce ongoing issues. Continually assesses needs and requirements - Ensuring systems and hardware security. Monitors online security for users and networks and takes appropriate...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech,...

JONATHAN LOUIS Descripción y detalle de las actividades Job Summary: The Information Technology (IT) Network & Support Engineer provides highly specialized technical support to all manufacturing sites, warehouses, and corporate offices. The role encompasses a wide range of tasks, including setting up networks, troubleshooting, and optimizing performance from a cybersecurity standpoint. In...

Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you're collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our diverse, hardworking, high-performing...

**_Support Engineer / Support IT / Automotive_** - 1+ years experience in a similar position._ **Details about our client**: Chinese-owned automotive company expanding in Mexico. **Main Roles & Responsibilities**: - Provide Support to the end users with process and all sytems involved in it. - Detect issues, analyze symptoms, find the root cause, fix the issue and provide the results when a...

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond...

Leadership of software development projects. Manage the IT strategy. About our client Financial services company in Tijuana. Description Main responsibilities are: - Define the IT strategy to support growth, competitive advantage, and operational efficiency. - Collaborate with business leaders to identify automation and digitalization needs, and implement effective tech solutions. - Lead...

**Job Information**: Department Name - INFORMATION TECHNOLOGY Job Type - Full time Industry - Technology Service Now Ticket - INC******* Modality - On Site Work Experience - 1-3 years Assigned Recruiter Contact Date Opened - 10/22/2025 City - Tijuana State/Province - Baja California Country - Mexico Zip/Postal Code - ***** This position will be a dedicated resource supporting the integration of...

Empresa enfocada a la manufactura y producción de electrónicos deportivos, abre la oportunidad de ampliar tu experiência y desarrollo para el área de Tecnologías para soporte técnico - IT Tech Support Jr. **OBJETIVO GENERAL DEL PUESTO** Brindar soporte técnico oportuno y soluciones efectivas ante incidentes e inquietudes relacionadas con el hardware y software utilizado en la organización,...

A growing automotive company in Tijuana, Mexico, seeks an IT SAP Specialist Engineer with over 5 years of experience. The role involves designing and supporting projects related to SAP systems, providing front line customer support, and ensuring the maintenance of SAP production systems. Candidates should possess a bachelor's degree in computer science, advanced English skills, and knowledge of...

**Major Responsibilities** - Respond to IT Support tickets, including initial triage - Resolve tickets, based on Knowledge Base articles, Standard Work, or personal troubleshooting - Escalate tickets, as required as per Standard Work - Procure standard IT equipment, via standard process - Install, configure, and basic troubleshooting support for all company-standard hardware, including laptops,...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting (e.g., software, access, and endpoint issues) and fulfillment requests (e.g., license assignments and access group management). Working remotely, the technician leverages TeamViewer and...