Empleos de Quality Manager en Metepec, Estado de Hidalgo

El gerente de calidad proporciona un liderazgo completo y tiene la responsabilidad de supervisión. Proporciona dirección y liderazgo operativo/de servicios a los equipos. Aplica conocimientos disciplinarios mediante la provisión de perspectivas de valor agregado o servicios de asesoría. Puede contribuir con el desarrollo de nuevas técnicas, modelos y planes dentro del área de experiência. Se...

Senior Retail Manager - This is a challenging and rewarding retail management opportunity that will utilize your sales performance, customer satisfaction, and staff training skills to drive business growth. Responsibilities: • Sales Performance Goals : Develop and implement effective strategies to increase profitability through the optimization of inventory management, visual merchandising,...

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx ***** representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery of value added products and...

Strategic Talent AcquisitionLead full-cycle recruitment with a strategic mindset, ensuring alignment with business priorities and workforce planning.Build and maintain strong talent pipelines through proactive sourcing and networking with universities, agencies, and industry associations.Partner with leaders across different BU's to deeply understand business needs and deliver the right talent at...

**Responsibilities**: - Manages one or more teams through subordinate supervisors or managers; oversees larger quality initiatives. - Evaluates and resolves occasionally complex and variable issues with significant departmental impact. - Maintains appropriate staffing requirements to meet operational needs. Manages all training and development needs for assigned personnel. - Applies in-depth...

**Responsibilities**: - Keeps abreast of best practices in Quality Assurance. - Provides input with regards to all training and development needs for assigned personnel. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. - Direct impact by ensuring the quality of tasks provided by self and others on team. - Exchanges ideas and...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff,...

**Responsibilities**: - Keeps abreast of best practices in Quality Assurance. - Provides input with regards to all training and development needs for assigned personnel. - Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc. - Direct impact by ensuring the quality of tasks provided by self and others on team. - Exchanges ideas and...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support...

The BP&A Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support...

The Service Manager is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and productivity expectations. **Responsibilities**: - Resolve issues that include uncommon and complex...

The Operational Risk Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills...

The Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are...

The Project Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates...

The Collections Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are...

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx ***** representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery of value added products and...

The Service Team Lead is an entry-level position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small Customer Service team (typically up to 10)...

The Ops Sup Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support...

The Service Group Manager is a senior level management position responsible for managing multiple teams or a functional area through subordinate mangers and their teams, in coordination with the Service team. The overall objective of this role is to oversee the end results of an area including budget, resources, policy formulation and planning. **Responsibilities**: - Engage in higher level...