Empleos de supervisor back office en Estado de Hidalgo

FUNCIÓN Atención a clientes mediante llamada para resolver dudas e inquietudes que tenga el cliente, buscando dar una excelente calidad de servicio en cada llamada.OFRECEMOSSueldo Base MensualContrato indeterminadoCapacitación Completa PagadaPrestaciones de Ley 1er día Seguro Social, Infonavit, Aguinaldo, Vacaciones etcPrestaciones SuperioresBonos por referir a tus amigosDescuentos...

Job SummaryResponsibilities & TasksNetwork surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbancesSolve all problems detected and ensure the correct handling of similar issues in the future.Create lesson learned of the problem handled and maintain lesson learned database updated.SPOC with field services engineers...

Atender y resolver las consultas, preguntas y problemas de los clientes de la empresa, usuarios y público en general a través de llamadas telefónicas o correo electrónico.Registrar y actualizar los datos de los clientes en el sistema.Brindar información sobre los productos y servicios de la empresa.Realizar seguimiento a los casos y garantizar la satisfacción del cliente.Cumplir con los...

El Supervisor de Apoyo de Operaciones es un puesto de nível gerencial intermedio a cargo de brindar total liderazgo y dirección a un equipo de empleados, para suministrar servicios de apoyo de operaciones, en coordinación con el equipo central de Operaciones. El objetivo general de este rol es garantizar la entrega perfecta de servicios de apoyo de operaciones en coherencia con los procesos y la...

Descripción del empleo Empresa con más de 45 años de experiência en el mercado nacional e internacional, del giro metal mecánico solicita: Agente Comercial de Servicio a Cliente. **Objetivo del puesto**: - Proporcionar estructura comercial al área de servicio en back office y brindar seguimiento, administrar, organizar las actividades comerciales del área de servicio a cliente. **Requisitos**: -...

SEAT/ CUPRA Metepec esta en busca de tu talento. Buscamos una persona ordenada, proactiva que sea el primer contacto con el cliente para potencializar las ventas. **Responsabilidades**: Registrar y actualizar datos de prospectos en CRM (Salesforce) Realizar llamadas de primer contacto para validar información Comunicarte diariamente con el equipo de ventas para conocer citas y avances Dar...

Importante empresa del sector automotriz se encuentra en la búsqueda de tu talento para la posición Supervisora de piso.Escolaridad Licenciatura en administración o carrera afín. Actividades Apertura de accesos del piso de exhibición Colocar y mantiene actualizados los medios de información en piso de exhibición Controlar inventario Atender la línea telefónica general Controla los...

Job SummaryResponsibilities & TasksNetwork surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbancesSolve all problems detected and ensure the correct handling of similar issues in the future.Create lesson learned of the problem handled and maintain lesson learned database updated.SPOC with field services engineers...

The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: - Assist with the administration of...

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations...

Job SummaryResponsibilities & TasksNetwork surveillance, 2nd level restoration, preventative maintenance & statistics measurements to discover malfunctions and recurring disturbancesSolve all problems detected and ensure the correct handling of similar issues in the future.Create lesson learned of the problem handled and maintain lesson learned database updated.SPOC with field services engineers...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support...

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations...

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations...

El representante de servicios 4 es un puesto de nível inicial responsable de apoyar con las consultas de servicio al cliente y ofrecer soluciones basadas en las necesidades del cliente en coordinación con la función de Servicio al Cliente. El objetivo general es analizar el mejor curso de acción para resolver problemas del cliente. **Responsabilidades**: - Apoyar en la evaluación y resolución de...

El Asociado de Apoyo de Operaciones 2 es un puesto de nível inicial a cargo de brindar servicios de apoyo de operaciones, incluyendo lo siguiente: mantenimiento de documentación/registros, almacenamiento y obtención de registros, mantenimiento de cuenta, aspecto y apertura de cuentas en coordinación con el equipo central de Operaciones. Además, el Asociado de Apoyo de Operaciones 2 es el enlace...

The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: - Conduct client verifications, account...

The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff,...

The Ops Support Associate 2 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Associate 2 serves as the liaison between operations...

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support...