Empleos de Technical Support Manager en San Luis Potosí

Manager, Support Engineering About This Role We're seeking a performance-driven leader who can blend deep technical expertise with modern support technologies. You'll manage a team of highly skilled Support Engineers who serve as true engineers—capable of resolving complex Tier 1-3 issues for our technical user base of developers, DevOps teams, and engineering leaders. This role emphasizes...

Job Description Our IT Competence Center Manufacturing drives the digitization in our Tire plants worldwide – and we want you to join us! In this position you will be part of our global IT team supporting production planning and sequencing. In collaboration with our business partners, we continuously improve processes and production performance to meet customer demand. We partner with people...

Technical Lead SCADA/EMS/DMS at Hitachi Energy The Opportunity Join Hitachi Energy and take the lead in delivering innovative solutions that power a sustainable future. As a Technical Lead, you’ll guide project teams through complex integration projects for power control and monitoring systems. You’ll collaborate with global experts, serve as a trusted customer contact, and ensure projects meet...

.Technical Lead SCADA/EMS/DMS page is loaded## Technical Lead SCADA/EMS/DMSlocations: Remote - San Luis Potosí, Mexicotime type: Full timeposted on: Posted Todayjob requisition id: R0098084Location:Remote - San Luis Potosí, MexicoJob ID:R0098084Date Posted:2025-12-29Company Name:HITACHI ENERGY MEXICO, S.A. DE C.V.Profession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:YesJob...

Join Hitachi Energy and take the lead in delivering innovative solutions that power a sustainable future. As a Technical Lead, you’ll guide project teams through complex integration projects for power control and monitoring systems. You’ll collaborate with global experts, serve as a trusted customer contact, and ensure projects meet the highest standards of quality and compliance. This is an...

**Technical Support Engineer**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. **: **This position reports to**: Technical Support...

In this role, you will have an impact in the following ways: - Supports colleagues to strengthen customer relationships. - Works with sales staff, customers, and potential customers to resolve technical or engineering issues affecting the sale, installation, and use of company products. - Proposes changes to products and services that reduce costs and increase sales. - Trains sales staff in...

**JOB DUTIES: - Supervise technical service-related operations. - Ensure all team members are meeting performance and quality KPIs. - Perform Call Quality Assessments. - Follow up and coach team members about customer survey feedback - Reach out to Dealer Customers who provide detractor NPS/CSAT scores. - Oversee the work of technical support agents to ensure that all jobs are completed, assist...

A leading tech firm in San Luis Potosí is seeking a Senior Technical Support Engineer to enhance customer problem resolution using AI technology. This role requires advanced technical judgment and the ability to work independently to solve complex issues that AI cannot address. With a focus on intricate cases, the candidate must have over 3 years of experience in technical support and...

Accountable For The Deliverables - Apply the specific PDP of his/her PG/PL following CPM (CLEAN Project Management) - In charge of the robust design in line with the economical targets - Applies Standardization rules, exceptionally will request de standardizations based on sound justifications - Call for all necessary design reviews - Make sure that Design Reviews of other networks are happening...

**JOB DUTIES: - Facilitate issue identification and analysis - Investigate and resolve technical issues - Track requests resolution - Provide technical training - Build relationships with customers - Test products & softwareDevelop and share knowledge **YOU MUST HAVE: - Some experience in the field or related.Full conversational English. **WE VALUE: - Conversational French (B1 and above) -...

A leading technology company seeks a Thermal Sustaining Engineer in San Luis Potosí, Mexico. The role involves developing improvements to thermal products, providing technical support, and collaborating across multiple engineering disciplines. Suitable candidates should have a Bachelor’s degree in Thermal or Mechanical Engineering, 5 years of relevant experience, and proficiency in 3D CAD...

Growth, Technical Success ManagerWe are looking for an outstanding Growth Technical Success Manager, to join the Customer Success Team who will lead the success and growth of our largest segment of customers. This role is a perfect role for someone with technical expertise who loves applying their critical thinking skills to help customers solve problems, accelerate customer value, and contribute...

**JOB DUTIES: - Answer customer technical inquiries that can be highly complex, ensuring clear and effective communication. - Listen attentively to customer needs and concerns, ensuring a customer-first approach. - Provide amazing customer service experiences that exceed customer expectations. - Provide detailed feedback on product issues by writing bug reports and documenting cases related to...

**JOB DUTIES: - Facilitate issue identification and analysis. - Investigate and resolve technical issues. - Track requests resolution. - Provide technical training. - Build relationships with customers. - Test products & software.Develop and share knowledge. **YOU MUST HAVE: - Some experience in related field. - Conversational French.Excellent English. **WE VALUE: - Bachelor degree in Management,...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This role sits within ABB's Robotics business, a leading global robotics company. We're...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative...

A leading software development company is seeking a Manager for Support Engineering located in San Luis Potosí, Mexico. You will be responsible for leading a team of skilled Support Engineers to resolve complex issues and improve customer support through automation and AI integration. The ideal candidate will have 5+ years in technical support leadership, a strong understanding of support...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:Procurement Team LeadYour role and responsibilitiesIn this role, you...

**IS Technical Service Manager**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. **: **This position reports to**: IS Technical...