Empleos de technical support specialist en Zapopan

Job Title: IT Service Desk Specialist Job Description - Provide technical assistance and support to end-users via various communication channels, including phone, email, chat, and remote desktop. - Troubleshoot hardware, software, and networking issues using analytical skills to identify root causes. - Analyze incident reports to determine the necessary course of action for resolution. ,...

Our mission is to deliver exceptional technical support services that meet the evolving needs of our customers. We achieve this by providing a dedicated team of experts who possess in-depth knowledge of data networks and protocols. Our expertise enables us to efficiently replicate customer scenarios, communicate effectively with other teams, and maintain accurate records using CRM tools. As a...

**About the Role**: **Key Responsibilities**: - Identify and replicate technical issues, ensuring accurate documentation and reproduction steps. - Utilize SQL and database skills to troubleshoot and resolve technical challenges effectively. - Take ownership of the bug queue, ensuring timely and effective resolution of reported issues. - Potentially assist in incident management, contributing to...

We connect talented tech professionals in Latin America and Canada with remote career opportunities at innovative startups worldwide. We specialize in finding roles that align with your skills, experience, and career goals. Our personalized approach ensures you're matched with companies that value your contributions and offer opportunities for growth. Whether you're a software engineer, designer,...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary...

**About Cadencia** At Cadencia, we specialize in connecting top-tier professionals with leading U.S. and Canadian companies. Founded in ****, our mission is to deliver exceptional results through our talented team members in roles such as accounting, bookkeeping, project management, administrative support, and more. At Cadencia, we value innovation, teamwork, proactivity, critical thinking, and a...

**About Us** Helpware is a technology-driven company with a global presence across several countries, including the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines. We specialize in offering top-notch Customer Experience and Operational Support to modern businesses. Our team of experts is committed to delivering exceptional services to our partners, leveraging our...

About Cadencia At Cadencia, we specialize in connecting top-tier professionals with leading U.S. and Canadian companies. Founded in 2021, our mission is to deliver exceptional results through our talented team members in roles such as accounting, bookkeeping, project management, administrative support, and more. Headquartered in Guadalajara, Mexico, we are proud to create opportunities for...

Overview: Importante empresa de T.I. a Nivel Latinoamérica, requiere por crecimiento: Technical Support L3 Actividades Principales: - Proporcionar soporte técnico en sus tres niveles, EUC, Network y Server a las diferentes cuentas que maneja GSB. - Proporcionar soporte técnico a clientes internos de GSB. - Disponibilidad de viajar para apoyo en otros estados de la República he incluso de...

**ADVANTECH** is a global leader in **industrial computing, IoT, and Edge AI solutions**, with operations in over 25 countries worldwide. We enable digital transformation across key industries such as manufacturing, transportation, energy, healthcare, and industrial automation through innovative and reliable technology. At **ADVANTECH Mexico**, we foster a collaborative, results-driven...

**Location** Zapopan, Jalisco, Mexico **Job ID** R-****** **Date posted** 05/08/2025 **Typical Accountabilities**: - Serve as the primary IT support contact, providing timely and effective assistance to users on relevant software environments - Assist users with troubleshooting, training, and device support through the AskIT desk - Handle incident requests and call out technical issues when vital...

Overview: Importante empresa de T.I. a Nivel Latinoamérica, requiere por crecimiento: Technical Support Actividades Principales: - Proporcionar soporte técnico en sus tres niveles, EUC, Network y Server a las diferentes cuentas que maneja GSB. - Proporcionar soporte técnico a clientes internos de GSB. - Disponibilidad de viajar para apoyo en otros estados de la República he incluso de...

**Preferred Qualifications** ota-ay-mxsupExperience in the accounting lifecycle with knowledge of common enterprise structures setup, journal processing, financial reporting, interfaces, period close processes and activities and Financial Reporting Workspace are highly desired. Support or consulting experience with Oracle Financials or other ERP Financial solution is preferred. Responsible for...

(**The role requires working in rotational shifts (night and day, early and late), including on weekends and public holidays (weekend/holiday shift premium allowance may be offered) with shifted week/weekend schemes. **) Required Qualifications/Skills - 3+ years of relevant industry work experience - Caring attitude - Good customer interaction and communication skills. - Strong listening...

Oracle is seeking an experienced Senior Technical Support Analyst to provide support on logistics products for Oracle's E-Business Suite including Oracle Inventory Management, Oracle Warehouse Management, Oracle Mobile Applications Oracle Product Hub, Oracle Bills of Materials and Oracle Engineering. As a Senior Technical Support Analyst, you will be the technical interface to customers, Original...

If you are a highly analytical, articulate problem solver who thrives in a collaborative team environment, we want to hear from you! As a team member, you will: - Work directly with customers to understand and resolve their issues. - Document the progress of product solutions in our service request system. - Play a key role in defining and shaping technologies and processes to enhance our support...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary...

**Customer Support - Senior Technical Support Analyst - SCM Fusion Cloud** **Detailed Description and Job Requirements** As a Senior Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an...

Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or other ERP Financial solution is...

**PLEASE NOTE THE FOLLOWING BEFORE APPLYING**: Shift coverage required (on rotation - some weekends, holidays and weeknights are required). As a Senior Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer...