Empleos de guest relation manager en Estado de Veracruz-Llave

**What you'll do**: - Manage a portfolio of clients; - Work on different stages including onboarding, adaptation, and growth; - Manage the end-of-month reporting system; - Manage the invoicing process and debts control. **What we expect**: - A minimum of 1 year experience in Digital Marketing (related degree will be a plus); - Understanding of Internet marketing and a real interest in the...

A luxury hotel chain in Mexico City seeks a General Manager to lead a large team and ensure exceptional guest experiences. The ideal candidate will have hands-on leadership and hotel operations experience, with a successful track record in managing large teams and driving profitability. A flexible approach and strong business development skills are key for this role, which is pivotal in...

**PLEASE SUBMIT RESUME AND APPLICATION IN ENGLISH**Role Summary:We are looking for a creative and highly organized Guest Experience Venue Manager to support and dual report to the Venue Manager and VP of Guest Experiences. As Guest Experience Manager, you will shape and deliver the end-to-end hospitality experience at one of the (16) host cities of the FIFA World Cup 26TM.Your scope will include...

A premier hospitality group in downtown Mexico City seeks a General Manager to lead a large team in providing exceptional guest experiences. Your responsibilities include maintaining high operational standards, driving profitability, and fostering relationships with customers and local businesses. The ideal candidate has extensive hotel management experience and is ready to adapt to a dynamic...

A premier hospitality brand in Mexico City is seeking a General Manager to lead a team of around 100 members. You will create a positive environment focused on providing exceptional guest experiences, drive profitability, and ensure high operational standards in hotel management. The ideal candidate has significant leadership experience in hotel operations and a hands-on approach. This is a...

A global hospitality company is seeking a Duty Manager to enhance Guest experiences at their hotel in Mexico City. This role involves direct interaction with Guests, managing complaints, and leading a team to ensure high service standards. The ideal candidate will have supervisory experience in a hospitality environment, strong communication skills, and a passion for exceptional guest service....

We are looking for a Guest Operations & AI Optimization Manager to lead our 24/7 Contact Center and Reservations team. This role owns the day-to-day performance of the team while also being responsible for continuously optimizing our AI-assisted support system, which currently handles approximately *****% of all inquiries.This is a hands-on leadership role: the manager will combine people...

**Additional Information** **Job Number********** **Job Category**Rooms & Guest Services Operations **Location**The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico, **** **Schedule**Full Time **Located Remotely? **N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations, ensuring that the...

A global hotel franchising company is seeking a Manager, Data & Support in Ciudad de México. The role emphasizes delivering excellent guest experiences, fostering inclusivity, and providing growth opportunities through training and mentorship. Competitive salary and a range of benefits are part of the offering. Join the team that champions everyday travelers and focuses on creating a diverse and...

Being a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team...

**Company Description** Mondrian Mexico City Condesa El hotel está situado en La Condesa, barrio con gran importancia histórica, cultural y social. Ubicado en la emblemática Avenida Insurgentes, el alojamiento está a menos de 300 metros del Auditorio BB (casa de espectáculos). Este hotel ofrece 183 habitaciones y servicios variados como desayuno, restaurantes, bares, aparcamiento, spa, gimnasio,...

A leading hospitality company is seeking a Director for its property in Veracruz, Mexico. This strategic role encompasses overseeing all operations to ensure maximum guest satisfaction and financial performance. The ideal candidate will possess extensive management experience in hospitality and restaurant sectors, along with a solid educational background. Responsibilities include developing...

A luxury fashion retailer in Xico, Veracruz, is looking for a Store Manager to lead operations and enhance customer experience. This role involves managing store goals, staff training, and ensuring a luxurious shopping environment. Ideal candidates should have expertise in retail management, customer service skills, and familiarity with POS systems. The position requires availability for varied...

A leading sports apparel company in Mexico is seeking a Store Manager to drive sales and lead a high-performing team. The successful candidate will focus on delivering exemplary customer experience and managing daily operations efficiently. Responsibilities include establishing strategic sales plans, analyzing trends for decision-making, and fostering a strong in-store culture. Ideal candidates...

¡Hola! KUKUN busca a su próximo _Guest Experience Manager_, en CDMX para un Startup que está revolucionando el mundo de la hospitalidad. Es una vacante que requiere ser empático, orientado a las soluciones, mucha energía, organización y liderazgo. Actividades principales: - Liderar el equipo de atención a huéspedes en todos los edificios, asegurando un servicio excepcional. - Gestionar el proceso...

Es la persona responsable de lograr la satisfacción de nuestros huéspedes y clientes. Así como proporcionarles alguna información adicional, atender solicitudes, quejas y seguimiento de correos con requisiciones especiales de huéspedes, también de supervisar y coordinar el manejo de equipaje y servicio a huéspedes prestados por los porteros y botones a la llegada y salida de los...

A leading automotive dealership in Veracruz, Santa Mónica is seeking a Sales Manager to join its team. The successful candidate will drive sales, achieve targets, and ensure an exceptional guest experience. This role requires at least 3 years of experience in automotive sales management, along with strong leadership skills and proficiency in customer service. Compensation includes a base salary...

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: - Minimum one-year experience internally as a Senior Casino Supervisor with...

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: Minimum one-year experience internally as a Senior Casino Supervisor with...

POSITION SUMMARYIn conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff.Hiring Requirements:Minimum one-year experience internally as a Senior Casino Supervisor with...