Empleos de IT desk support en Xico

A global IT services company is seeking a Help Desk Agent in Mexico City. In this role, you will be the first point of contact for users experiencing IT issues. Responsibilities include resolving incidents, documenting processes, and escalating issues when necessary. The ideal candidate will have a technical degree and at least one year of tech support experience. Strong communication and...

A technology services provider in Mexico City is seeking a Service Desk Technician to provide timely technical assistance to employees and clients. Responsibilities include troubleshooting hardware and software issues, maintaining documentation, and ensuring quality customer service. The ideal candidate will hold a degree in technology and have experience in technical support. This full-time...

A prominent service management organization in Mexico City is seeking a Service Desk Technician Level 1. The role requires providing timely technical assistance to employees and corporate clients, handling both hardware and software issues, and ensuring customer satisfaction. Candidates should possess a degree in technology or relevant IT field experience, along with strong communication and...

A global software solutions provider in Mexico City is looking for a Service Desk Analyst to deliver first-level technical support. The ideal candidate will have a relevant technical degree, experience in remote support, and a customer-oriented mindset. Responsibilities include diagnosing software and hardware issues, prioritizing support tickets, and maintaining service quality metrics. Join a...

A leading global media company in Mexico City is seeking an IT Support Specialist to provide high-quality remote assistance. The role involves managing incidents and escalations via platforms like ServiceNow and Zoom. The ideal candidate possesses strong analytical and problem-solving skills, with experience in IT support, particularly in handling security incidents and managing...

Una empresa de tecnologías de información busca un profesional con 2 años de experiencia en banca y habilidades avanzadas en inglés. Las funciones incluyen gestionar la entrega oportuna de los entregables, supervisar alertas tecnológicas, y actuar como contacto principal en la gestión de incidentes. Se requieren conocimientos en infraestructura (Linux, Windows, Unix) y estar certificado en ITIL...

**PLATA **is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security. Our company was founded by executives that built some of the most innovative and successful digital banking businesses in the world. We are building the...

Hybrid, Mexico City_ Amer Sports Mexico is looking for an **IT Service Desk and Incident Manager** to lead and develop our **end-user IT support operations** across the North America region. If you are passionate about IT technology, customer experience, and continuous service improvement, this is the perfect opportunity for you! In this role, you will ensure **high-quality IT support**, drive...

**Who You Are**: We are looking for an IT professional who actively prioritizes customer needs and is dedicated to continuous learning and improvement. Adaptable and multifaced employee who can handle various tasks in a dynamic environment, understanding IT infrastructure and having the ability to address issues efficiently. **In this Role, Your Responsibilities Will Be**: - Handle and prioritize...

**Job description** IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or remotely supporting...

Somos el líder mundial en electromovilidad y ahorro energético, trabajamos sobre tecnologías modernas, innovadoras y disruptivas, buscamos crear el software que cambie al mundo, para ello, buscamos en México Coordinador Especialista de TI Bilingüe para atención a incidencias de los equipos de Grecia, Alemania, México y Latam. Crecimiento real, desarrollo profesional y financiero, certificaciones...

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing Technologies run the business...

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a IT Service Desk Agent II who will join our team. The role of the IT Service Desk Agent II...

Company Overview: Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services Job Overview: We're looking for a Help...

A technology company is seeking an IT Help Desk specialist in Mexico to lead internal IT initiatives. The ideal candidate should possess excellent English communication skills, strong vendor management experience, and the ability to handle early-morning U.S. hours. This role requires technical troubleshooting abilities and efficient decision-making. Responsibilities include managing multiple...

Buscas ser parte de una empresa innovadora, inclusiva y colaborativa, que valora tanto tu desarrollo profesional como el equilibrio entre tu vida personal y laboral, y que cuenta con diversidad de clientes líderes en varios sectores? Si es así, ¡descubre la vacante que Deintec tiene para ti e impulsa tu carrera en IT! Posición**:Desk Side Support Technician** Ubicación: Azcapotzalco, CDMX...

Select how often (in days) to receive an alert: Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines,...

Somos **Sit Digital**, una compañía especializada en transformación digital e innovación. Buscamos un **Agente Help Desk IT Security**responsable de resolver los tickets de forma eficaz, soporte técnico y asistencia a los clientes, que atiendan y solucionen inquietudes, problemas e incidentes de manera eficiente y rápida, este perfil se encuentra en la primera línea del equipo de soporte,...

Act as main point of accountability for respective service matters for designated business or IT customers usually across locations, business domains, and/or geographical boundaries. - Monitor, assess, report and review performance of services. Ensure the overall user experience is taken into account when designing and deploying new solutions and services. - Ensure alignment with Security,...

A leading IT services provider is seeking a Help Desk Agent in Mexico City to be the first contact for users reporting IT incidents. Responsibilities include answering calls, creating tickets, and resolving software/hardware issues. Candidates should possess a technical degree and have at least one year of experience in customer support. Proficiency in Windows OS and advanced English is...