Empleos de It Service Desk en Xico

Description As a Service Desk Agent, you will be responsible for providing expert solutions to technology problems reported. The Service Desk Agent is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Also responsible for maintaining a knowledge-based system of common reported problems and...

**IT Service Desk Bilingüe** **Requisitos**: - Inglés conversacional avanzado indispensable - Licenciatura o Ingeniería en Sistemas o afín, pasante / titulado - A partir de 5 años de experiência en el sector financiero - Experiência en soporte de un entorno de oficina principal **Conocimientos**: - Suite Office 365 - Redes (TCP/IP, DNS, DHCP) - Active Directory (Dominios, OU's, Objetos, GPO's) -...

Hybrid, Mexico City_ Amer Sports Mexico is looking for an **IT Service Desk and Incident Manager** to lead and develop our **end-user IT support operations** across the North America region. If you are passionate about IT technology, customer experience, and continuous service improvement, this is the perfect opportunity for you! In this role, you will ensure **high-quality IT support**, drive...

**Who You Are**: We are looking for an IT professional who actively prioritizes customer needs and is dedicated to continuous learning and improvement. Adaptable and multifaced employee who can handle various tasks in a dynamic environment, understanding IT infrastructure and having the ability to address issues efficiently. **In this Role, Your Responsibilities Will Be**: - Handle and prioritize...

A technology services provider in Mexico City is seeking a Service Desk Technician to provide timely technical assistance to employees and clients. Responsibilities include troubleshooting hardware and software issues, maintaining documentation, and ensuring quality customer service. The ideal candidate will hold a degree in technology and have experience in technical support. This full-time...

Somos el líder mundial en electromovilidad y ahorro energético, trabajamos sobre tecnologías modernas, innovadoras y disruptivas, buscamos crear el software que cambie al mundo, para ello, buscamos en México Coordinador Especialista de TI Bilingüe para atención a incidencias de los equipos de Grecia, Alemania, México y Latam. Crecimiento real, desarrollo profesional y financiero, certificaciones...

Job Title: Service Desk Level 1 (L1) Technician Job Description: A Service Desk Level 1 (L1) Technician plays a crucial role in providing technical support and assistance to end-users within an organization. The primary responsibility of an L1 Technician is to resolve basic technical issues and provide timely and effective solutions to ensure mínimal disruption to the organization's...

IT Service Desk Agent (630A-330P, Saturday-Wednesday) page is loaded## IT Service Desk Agent (630A-330P, Saturday-Wednesday)locations: Mexico - Field: Mexico City, CDMXtime type: Full timeposted on: Posted Yesterdayjob requisition id: R*****Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a...

A leading IT services provider is seeking a Help Desk Agent in Mexico City to be the first contact for users reporting IT incidents. Responsibilities include answering calls, creating tickets, and resolving software/hardware issues. Candidates should possess a technical degree and have at least one year of experience in customer support. Proficiency in Windows OS and advanced English is...

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg-NOK Sealing Technologies run the business...

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! We are looking for a IT Service Desk Agent II who will join our team. The role of the IT Service Desk Agent II...

A prominent service management organization in Mexico City is seeking a Service Desk Technician Level 1. The role requires providing timely technical assistance to employees and corporate clients, handling both hardware and software issues, and ensuring customer satisfaction. Candidates should possess a degree in technology or relevant IT field experience, along with strong communication and...

_**netLogistik**_ **es una empresa dedicada a brindar servicios de Tecnología para la cadena de suministro, buscando siempre dar un valor agregado a nuestros clientes y actualmente nos encontramos en el #23**_**de Top Companies en expansión. **_ Escolaridad: Carrera trunca o concluída en Sistemas o carreras afín Experiência: Al menos 1 año atendiendo clientes en un service Desk, NOC o Call Center...

A global software solutions provider in Mexico City is looking for a Service Desk Analyst to deliver first-level technical support. The ideal candidate will have a relevant technical degree, experience in remote support, and a customer-oriented mindset. Responsibilities include diagnosing software and hardware issues, prioritizing support tickets, and maintaining service quality metrics. Join a...

**Helpdesk Agent**: **Job Title**: Level 1 IT Service Helpdesk Agent (Experienced) **Department**: IT Support Services **Location: Mexico City** **Position Type**: Full-Time Language: Fluent English (required). **Overview**: We are seeking a reliable and technically adept **Level 1 IT Service Helpdesk Agent** with proven hands-on experience to join our growing IT support team. While this is a...

A leading global media company in Mexico City is seeking an IT Support Specialist to provide high-quality remote assistance. The role involves managing incidents and escalations via platforms like ServiceNow and Zoom. The ideal candidate possesses strong analytical and problem-solving skills, with experience in IT support, particularly in handling security incidents and managing...

Descripción Importante empresa con presencia global, busca sumar a su equipo de TI un Ingeniero de mesa de ayuda para atender a los usuarios ubicados en diversos países. Resolver problemas de los usuarios, relacionados con las aplicaciones de TI, hardware y servicios. Brindar soporte técnico a soluciones de vox, tecnología móvil y videoconferencia. **Requisitos**: - Profesional en Sistemas -...

En sitio 100%, en la ciudad de México Atender y gestionar incidentes para ofrecer ayuda a los usuarios. Proporcionar instrucciones claras y precisas a los usuarios para resolver problemas de manera efectiva. Soporte en Sitio: Garantizar una comunicación efectiva con los usuarios para comprender completamente sus necesidades y ofrecer soluciones acordes. Gestión de Incidentes: Analizar, priorizar...

**PLATA **is a digital financial services and technology company that aims to become the primary financial relationship of Mexican consumers and to reward their financial life through inclusion, simplicity, convenience, trust, and security. Our company was founded by executives that built some of the most innovative and successful digital banking businesses in the world. We are building the...

**AZKAIT** es una empresa Mexicana que busca y conecta el mejor talento IT con empresas Latinoamericanas y de Estados Unidos. Estamos en la búsqueda de tu talento como **Serice Desk** **Requisitos**: - Lic Sistemas. Ing o afin - Ingles o Portugues conversacional **Skills**: - Experiência brindando soporte técnico y mantenimiento de nível moderado a complejo para tecnologías de redes dentro del...