Empleos de It Service Desk

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

A technology support provider in Mexicali seeks an IT Service Desk Support Specialist II to manage desktop systems and provide user support. This role requires 2-3 years of experience in technical support, particularly in Microsoft environments. The candidate will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and supporting users in a...

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!We are looking for a IT Service Desk Agent I who will join our team.The role of the IT Service Desk Agent I...

A global aerospace company located in Tijuana, Mexico is looking for a dedicated IT Support Specialist to manage daily incident reports and assist users throughout the support cycle. The role involves managing customer incidents, ensuring compliance with safety protocols, and providing both in-person and remote technical support. Candidates should possess a university degree in Computer Science,...

Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...

Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...

A global aerospace company located in Tijuana, Mexico is looking for a dedicated IT Support Specialist to manage daily incident reports and assist users throughout the support cycle. The role involves managing customer incidents, ensuring compliance with safety protocols, and providing both in-person and remote technical support. Candidates should possess a university degree in Computer Science,...

A technology support provider in Mexicali seeks an IT Service Desk Support Specialist II to manage desktop systems and provide user support. This role requires 2-3 years of experience in technical support, particularly in Microsoft environments. The candidate will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and supporting users in a...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...

Una empresa internacional de servicios financieros busca un líder para gestionar integralmente los servicios de TI. La función incluye coordinar equipos de atención y asegurar la disponibilidad y mejora continua de plataformas. Se requieren experiencia en liderar equipos multidisciplinarios, certificaciones en metodologías ágiles y un dominio del inglés superior al 75%. Ofrecemos un entorno...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

A global technology company in Monterrey seeks an experienced FSO Manager to provide 24x7 support for IT incidents. Candidates should possess a relevant degree and at least 3 years of customer service experience in a technical help desk environment. Proficiency in Spanish and English (B1/B2) is essential. This role includes troubleshooting, managing client relationships, and providing user...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

Andares Zone Key Responsibilities - Provide hardware, software, and network problem diagnosis and resolution via phone, email, chat, and remote desktop support. - Respond to and manage tickets, calls, and instant messages, ensuring proper documentation and timely closure. - Route and escalate issues to internal Level 2 and Level 3 support teams as required. - Coordinate and manage relationships...