Empleos de technical service desk manager en Veracruz

Responsibilities - Act as part of the Global Service Desk as L2 technical support, adhere to and observe all the processes and procedures designed for the function - Provide rapid intake, triage, stabilization, and coordinated escalation for customer incidents - Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices, -...

A global technology company is seeking an SD Manager to oversee help desk operations and ensure high-quality service delivery. Your role will include managing staff, implementing best practices, and liaising with business units for operational excellence. The ideal candidate will have extensive experience in help desk management, problem resolution, and staff training. Strong communication skills...

A global technology company in Mexico is seeking a Help Desk professional to provide technical support and liaison services. The candidate will be responsible for training the help desk team, ensuring high-quality customer service, and managing technical issues. Responsibilities include maintaining documentation, auditing analyst calls, and troubleshooting. The ideal applicant will possess 3-4...

About ICP ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We...

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology company providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries. Kongsberg Maritime is a market leader in systems for positioning,...

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to...

About the job Hopper Technology Solutions (HTS) powers the white-label travel platforms for some of the world's largest financial institutions and airlines. As our strategic partner portfolio expands, so too does the need for sophisticated technical expertise and dedicated relationship management. We are seeking a high-impact Technical Account Manager (TAM) to be a technical liaison for...

Business Development Specialist / IT Staffing Account Manager (Nearshore Hiring, Mexico, LATAM, N... Immediate Interview & Hire, please apply Job Title: Business Development Specialist / IT Staffing Account Manager (Nearshore Hiring, Mexico, LATAM, New Business Development, New Logos, Sales, Account Management) Language: - Spanish - Portuguese language is a plus Required Skills: - Extensive...

About Us Holly AI is an AI-powered platform helping US healthcare providers manage their patients' communication today. An AI-powered front desk agent that automates patient journey workflows —from scheduling to no-show recovery, payment follow-ups, and answering patient inquiries through natural, human-like conversations via Voice, SMS, and Web. Role Overview The Senior Customer Success is...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists. Overview We are looking for a Customer Service Representative to provide exceptional support to our customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and...

About usHMH is a leading provider of drilling solutions, offering a wide range of products and services that are designed to be the safest and most efficient in the industry. Apart from our expertise in land and offshore operations, we are continuously expanding our knowledge within subsea mining, geothermal, onshore and offshore construction, as well as offshore wind industries. With offices in...

* Responsible for supervising customer service agents and other staff. Trains, coaches, and mentors employees on how to deliver the best customer service possible. Main Responsibilities: - Active discussions and coordination with customers and account management - Hire and train customer service agents - Train new hires on CRM and basic processes - Develop templates to improve productivity -...

About the opportunity Arqia, a Wireless Logic Group company and a global leader in M2M connectivity and the Internet of Things (IoT), is looking for a Logistics Specialist to work in a dynamic, collaborative environment, with a strong focus on customer service excellence and operational/logistics support. This professional will support administrative and logistics routines, ensuring SLA...

Patient Coordinator (CDMX) $1,500 USD/Month Fixed Contracted Pay How to Apply: FOLLOW THESE INSTRUCTIONS CAREFULLY OR YOUR APPLICATION WILL NOT BE CONSIDERED • Email your CV/resume ( in English only ) through LinkedIn AND directly to rodrigo@miraclesurrogacy.com • Include a cover letter or an email/message answering these 3 questions in English: - What is your perspective on our business model...

Role Summary PwC is seeking experienced Accounting Managers to support the accounting and controllership operations for a leading company in the real estate, mortgage servicing, and lending sector. This role is part of PwC's global Managed Services delivery model and will focus on executing high-quality accounting processes, financial close, and reporting activities in a complex financial...

Cart is one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. Pay range and compensation package - Pay up to $25,000 - $28,000 MXN (before taxes). - Food vouchers, 30-day...

At Tech Mahindra, we want to meet you. If you have a human, analytical, and strategic vision, this role is for you. Role Purpose Serve as the primary strategic partner and single point of contact for associates and leaders by addressing all Human Resources–related requirements and inquiries. Ensure effective communication, policy compliance, and strong associate engagement across the...

About the opportunity Arqia, a Wireless Logic Group company and a global leader in M2M connectivity and the Internet of Things (IoT), is looking for a Logistics Specialist to work in a dynamic, collaborative environment, with a strong focus on customer service excellence and operational/logistics support. This professional will support administrative and logistics routines, ensuring SLA...

Job Description Position Overview - Client advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. - Responsible for understanding and translating Customers business requirements into specific systems, applications, or process designs. - Able to do fit gap analysis of customers cloud environment and come up with a roadmap to...

At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. This role is remote, but distance is no barrier to...