Empleos de It Service Desk en Puebla

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming customer calls, emails, and trouble tickets...

Benefits - Performance bonuses of up to 30% of your monthly salary - Food vouchers, 30-day aguinaldo, and 35% vacation bonus - Comprehensive life and medical insurance - Growth opportunities as we continue to expand—be part of a company that promotes from within! Summary Looking for an entry-level role where you can make a real impact and grow your career? At Cart.com, we’re redefining...

Únete a nuestro equipo como agente Service Desk Buscamos - Experiência de 3 años como lider / gerente de HelpDesk - Implementacion de ITIL - Implementacion de SLAs - 5 Años experiência en helpdesk - Soporte a una red extensa remoto Conocimientos: - Formación profesional en IT - Herramientas de HelpDesk (Servidesk) - Active Directory - Herramientas de Soporte Remoto (Simple Help) Habilidades -...

Únete a nuestro equipo como agente Service Desk Buscamos - Experiência de 3 años como lider / gerente de HelpDesk - Implementacion de ITIL - Implementacion de SLAs - 3 Años experiência en helpdesk - Soporte a una red extensa remoto Conocimientos: - Formación profesional en IT - Herramientas de HelpDesk (Servidesk) - Active Directory - Herramientas de Soporte Remoto (Simple Help) Habilidades -...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. **General Accountabilities** - Maintains daily communication with the team and hits productivity standards. - Responds to High and Critical priority tickets/projects...

Breaking News TTEC obtained the Great Place to Work certification in Mexico.Be the spark that brightens days and ignite your career with TTECs awardwinning employment experience. As a Bilingual Customer Service Representative SpanishEnglish working remotely, youll be a part of bringing humanity to business. experienceTTECWhat You Can ExpectCompetitive salarySupportive of your career and...

¡Trabaja en DaCodes! Somos una firma de expertos en software y transformación digital de alto impacto. Durante 10 años hemos creado soluciones enfocadas en la tecnología e innovación gracias a nuestro equipo de +220 talentosos #DaCoders, incluyendo desarrolladores, arquitectos, diseñadores UX/UI, PMs, QA testers y más. Nuestro equipo colabora en proyectos con clientes en LATAM y Estados Unidos,...

A technology consulting firm is seeking a Service Coordinator in Puebla to ensure seamless service delivery to clients. Responsibilities include managing client relationships, addressing inquiries, and monitoring effectiveness of service delivery. Candidates should have excellent communication and organizational skills, along with a Bachelor's degree in Business Administration or IT. Previous...

Importante empresa solicita Help Desk/Home Office **Requisitos**:Inglés conversacional indispensable C1 Escolaridad bachillerato concluido o licenciatura trunco o estudiando Conocimientos en Outlook, atencion al cliente y microsoft sharepoint, VPN, DNS, escalación de soportes Experiência de 3 a 5 años como service analyst o soporte técnico IT Contar con buen Internet. **Actividades**: - Dar...

¡Sé parte de Stefanini! En Stefanini somos más de ****** genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! **Responsabilidades y atribuciones** Descripción del puesto * Perfil técnico: SAP Logistics *SAP Junior con: 1. Conocimiento funcional de los módulos de gestión de materiales (SAP MM), gestión de almacén (SAP...

Main Duties and Responsibilities: Technical/ Customer Support: - Serve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions. - Coordinate with cross-functional teams, including engineering and vendor teams to address customer issues and ensure prompt resolution. Technical Expertise: - Maintain a deep understanding of KioSoft...

Empresa con 30 años en el ramo tecnológico busca a un profesional para ocupar la vacante de profesional con experiência en **TODO EL CICLO del ticket desde apertura hasta su cierre. ** (No aplican CV si no han tenido supervisión de Ingenieros). **Requisitos**: Preparatoria o licenciatura concluida. Experiência mínima de un año en puesto similar Atención de TODO el ciclo del ticket Indispensable...

**Job Number** ******** **Job Category** Rooms & Guest Services Operations **Location** Hacienda Santa Rosa a Luxury Collection Hotel Santa Rosa, Carretera Merida Campeche, Santa Rosa, Yucatan, Mexico **Schedule** Full-Time **Located Remotely? ** N **Relocation? ** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room, and issuing and...

**About this outstanding opportunity! **: As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for...

IT Operations Head Location: Puebla The IT Operations Head is a senior leadership role responsible for managing and evolving the organization's IT operations in a highly regulated, security-driven environment. This role oversees on-premises, hybrid, and cloud infrastructure with a strong emphasis on Amazon Web Services (AWS). The position requires close collaboration with software development...

A technology consulting firm in Puebla is seeking a Service Coordinator to ensure seamless service delivery to clients. You will manage client relationships, address inquiries, and monitor service delivery effectiveness. The role requires excellent communication, organizational skills, and a Bachelor's degree in Business Administration or IT. Good experience in service coordination or project...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities - Maintains daily communication with the team and hits productivity standards. - Receive incoming customer calls, emails, and trouble tickets...

A dynamic company in the customer service sector is looking for a Customer Service Operations professional to provide exceptional support post-purchase to customers. This role involves coordinating with internal teams, solving problems effectively, and maintaining accurate records of interactions to delight customers. Ideal candidates have at least 2-3 years of customer service experience,...

Conocimientos: Formación profesional en IT Herramientas de HelpDesk (Servidesk) ITIL Certified Herramientas de Soporte Remoto (Simple Help) Habilidades: Servicio al Cliente Manejo de personal Inglés (B1-B2) Experiência: 2 años como lider de HelpDesk Implementacion de ITIL Implementacion de SLAs 4 Años experiência en helpdesk Soporte a una red extensa remoto Interesados postularse con información...

The Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent.General AccountabilitiesMaintains daily communication with the team and hits productivity standards.Receive incoming customer calls, emails, and trouble tickets for both...