Empleos de Responsable Service Desk en Querétaro

¿Tienes experiencia dando soporte remoto? ¡icorp te está buscando!Será responsable de resolver problemas relacionados con TI, brindando soporte remoto bilingüe a los usuarios de uno de nuestros clientes de talla global.Lugar de trabajo: Cerca del Parque industrial Benito Juárez, Querétaro, QuerétaroHorario: Lunes a Viernes de 8:00 am a 6:00 pm. o de 10:00 am a 8:00 pm, un sábado al mes de 8:00 am...

Tienes experiencia como Coordinador de Service Desk Te estamos buscandoÚnete a nuestro equipo de trabajo como Coordinador de Service Desk , atendiendo a una de nuestras principales cuentas. Serás responsable de todos los analistas asignados a proporcionar el servicio de soporte remoto telefónico al cliente.Modalidad HíbridoLocalidad Parq. Benito Juárez, Qro.Horario Lunes a Viernes de 0800 am...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

POSITION OBJECTIVE BRP offers a career opportunity as Service Desk Agent; customer oriented, good collaboration with teammates, experience working with multi-functional teams, problem solving and analytical mindset. Tickets resolution following IT Operation Model. YOUR KEY RESPONSIBILITIES Regular end user support (Professionals) Adequately solve tickets according to agreed priority and in...

¿Has tenido experiência coordinando equipos de Service Desk? ¡Te estamos buscando! **Principales actividades y responsabilidades**: Supervisar y coordinar las operaciones diarias de Service Desk Liderar al equipo de trabajo Gestión de incidentes y solicitudes Monitoreo de tickets y llamadas para asegurar un soporte de calidad Gestión de recursos internos Planeación estratégica de mejoras Tendrás...

**About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with...

¿Tienes experiencia dando soporte remoto? ¡icorp te está buscando! Será responsable de resolver problemas relacionados con TI, brindando soporte remoto bilingüe a los usuarios de uno de nuestros clientes de talla global. Lugar de trabajo: Cerca del Parque industrial Benito Juárez, Querétaro, Querétaro Horario: Lunes a Viernes de 8:00 am- 6:00 pm. Modalidad: Presencial. Prepa/TSU/Lic o...

Idioma Inglés 100% - El Representante de Servicio al Cliente será el enlace entre GPSI LLC y sus clientes actuales y potenciales. - Gestionar las llamadas entrantes y salientes de manera oportuna. - Seguir los procedimientos al manejar diferentes problemas. - Identificar las necesidades del cliente, aclarar información, investigar cada problema y brindar soluciones y/o alternativas. - Construir...

**INSTRUCTOR ESPECIALIZADO EN HELP DESK** LEITMOTIV somos una empresa mexicana con sede en Querétaro, con oficinas en CDMX, parte del grupo SintelTI y Tycomm de México. Fundada en ****, destacamos en Tecnologías de Información. Nos especializamos desde hace más de 25 años en el desarrollo y soporte de software empresarial para Mainframe, Web, Cloud, Software embebido y apps móviles. Ofrecemos...

**Main Responsibilities. ** - Communicate with non-IT and IT specialists alike to ensure customer and service level standards are met. - Contribute to definition of training documentation and training plans. - Have a focus in IT solutions, aiming for quality and looking for first call solutions. - IT infrastructure support. - Participate in agreed infrastructure projects. **Qualifications. ** -...

Jr Source to pay Help Desk Analyst Are you passionate about data and ready to drive impactful decisions? Join our Business Intelligence team as a Jr Source to pay Help Desk Analyst You'll be responsible for supporting internal users with invoice and payment-related inquiries, managing help desk tickets, ensuring timely follow-up, and contributing to process efficiency through accurate reporting...

Job Summary: Maintaining a positive and empathetic attitude toward customers is essential for delivering exceptional service. Key Responsibilities: Respond promptly to customer inquiries through various channels, ensuring timely resolutions. Acknowledge and resolve customer complaints in a professional manner, demonstrating a commitment to customer satisfaction. Develop in-depth knowledge of our...

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are recruiting a Helpdesk Technician, You will provide first level of technical support to our agents, helping them to solve the different questions and problems they may have. Embraces our values;...

Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as...

Responsable Comercial B2B, Long Distance Truck REALISATIONS CLES ATTENDUES Gestion de compte - Réunit des informations auprès des clients pour comprendre leurs besoins et leurs exigences spécifiques. - Encadre la surveillance des relations, y compris les leçons retenues et les commentaires appropriés (pour fermer la boucle). - Développe/génère de nouveaux prospects en observant les tendances, en...

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare,...

ANALISTA JR SERV. DESK INGLES AVANZADO Querétaro Empresa mexicana especializada en Tecnologías de la información, busca Analista Jr Service Desk bilinge para integrarse al área de Soporte Presencial, siendo el único contacto para nuestros usuarios ante fallas o necesidades relacionadas con TI.OBJETIVO DEL PUESTOSer el único contacto para nuestros usuarios ante fallas o necesidades...

Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as...

Tienes experiencia dando soporte remoto icorp te está buscandoSerá responsable de resolver problemas relacionados con TI, brindando soporte remoto bilinge a los usuarios de uno de nuestros clientes de talla global.Lugar de trabajo Cerca del Parque industrial Benito Juárez, Querétaro, QuerétaroHorario Lunes a Viernes de 800 am a 600 pm. o de 1000 am a 800 pm, un sábado al mes de 800 am a 100...

As a customer experience specialist, delivering top-notch service through effective communication is essential to succeed in this role.Main Responsibilities:Key Skills & Qualifications:• Excellent verbal and written communication skills