Empleos de help desk en Querétaro

Are you passionate about delivering exceptional customer experiences? This role is ideal for individuals who thrive in fast-paced environments and are skilled at proactively resolving issues. Key Responsibilities - Maintain high levels of customer satisfaction by responding to inquiries, resolving concerns, and escalating complex issues when necessary

Technical Support Specialist Role Overview - We are seeking an experienced technical support specialist to join our team. About the Job - This is a full-time position that involves providing high-quality, multi-channel customer support.

Job Summary: - Maintaining a positive and empathetic attitude toward customers is essential for delivering exceptional service. Key Responsibilities: - Respond promptly to customer inquiries through various channels, ensuring timely resolutions. - Acknowledge and resolve customer complaints in a professional manner, demonstrating a commitment to customer satisfaction. - Develop in-depth...

**INSTRUCTOR ESPECIALIZADO EN HELP DESK** LEITMOTIV somos una empresa mexicana con sede en Querétaro, con oficinas en CDMX, parte del grupo SintelTI y Tycomm de México. Fundada en ****, destacamos en Tecnologías de Información. Nos especializamos desde hace más de 25 años en el desarrollo y soporte de software empresarial para Mainframe, Web, Cloud, Software embebido y apps móviles. Ofrecemos...

Grupo **AUTOCOM** es una de las empresas lideres en el sector automotriz, hemos participado en las certificaciones de Employer for Yoth y Empresas más Éticas para laborar. "Si estás en búsqueda de un empleo formal: dinámico, innovador y en un giro atractivo", esta oportunidad es para ti ? **"Buscamos al mejor Help Desk"** **Perfil**: - Lic. en Administración de Empresas o afín. - Experiência...

As a Help desk analyst, you will make use the ITIL methodology best practices of Incident, Problem and Knowledge Center support as you provide customers with support about IT services. You will work out of a Regional Technology Center office; you will report to the Help desk manager in charge. It is important to fluently speak and write in English. **Main Responsibilities. ** - Resolve technical...

Customer Support SpecialistThis role involves working with customers to resolve their queries and provide them with solutions. The ideal candidate will have excellent communication skills, be able to work under pressure, and possess a strong problem-solving ability.Key Responsibilities:To receive customer inquiries via phone or email, understand the issue and respond accordingly.To handle...

Customer Service Representative Job DescriptionThe ideal candidate for this role loves interacting with people and proactively resolving issues. They will be responsible for transforming customers into enthusiastic advocates.Communicate effectively with customers via phone, email, and chat.Provide knowledgeable responses to questions about products, pricing, and availability.Collaborate with...

Solicitamos Help Desk para importante empresa de telecomunicaciones.RequisitosEscolaridad bachillerato concluido1 a 2 años de experiencia en atención a clientesCapacidad para establecer y mantener relaciones efectivas con otro personal administrativo, staff y el público en general.Excelente manejo del tiempo, comunicación oral y escrita, presentación, habilidades interpersonales y...

**Vacante para la empresa Reclutamiento IT en Querétaro, Querétaro**: **Sobre nosotros** - Somos una empresa 100% mexicana, dedicada al soporte a misión crítica (aplicaciones, servidores, servicios de TI) trabajamos con clientes del sector financiero, bancario y retail, nos diferenciamos por el apego a procesos y el enfoque en las personas. Actualmente, buscamos para nuestro equipo en CDMX un...

Compensation: MXN ***** - MXN ***** - monthlyCompany DescriptionAbout the RoleWe're looking for a Deal Desk & Billing Specialist who loves details, understands systems, and takes pride in getting things right. In this role, you'll be a critical control point in our revenue process — ensuring customer contracts flow cleanly from signature through Salesforce, NetSuite, and invoicing.You'll work...

Se busca Analista de Mesa de Ayuda para incorporarse en ISS Facility Services. En esta posición, serás el enlace principal entre los clientes internos y el equipo de operaciones, gestionando eficazmente las solicitudes, quejas y reclamaciones. Tu capacidad para asignar prioridades y generar informes detallados será clave para asegurar un servicio óptimo y la resolución rápida de incidencias. Tus...

Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as...

Te gustaría formar parte de una empresa que transforma la seguridad con tecnología de clase mundialTe estamos buscandoLlevamos más de 29 años siendo pioneros en la integración de tecnologías avanzadas aplicadas a la seguridad pública y privada.Desarrollamos e implementamos soluciones que abarcan desde videovigilancia inteligente, telecomunicaciones, centros de comando C2, C4 y C5, sistemas...

Description As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while...

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve...

**A Snapshot of Your Day** Working closely with the Regional HR Services Head, also collaborating with colleagues from other regions and global, you will be responsible for supporting the ownership of operations performance of HR Services, ensuring, and maintaining fit-for-purpose processes, governing end-to-end delivery. You will also take a role in driving HR transformation initiatives within...

**Vacante para la empresa Training Talent en Querétaro, Querétaro**: **Sobre nosotros** - Somos un integrador de soluciones en especial de redes y seguridad, una empresa diferente, única y sobre todo innovadora; somos socio de Cisco, Brocade, Ruckus, Sonic Wall, VMWare o Fortinet etc. nos diferenciamos por la pasión en lo que hacemos y el equipo de trabajo. Buscamos Ingeniero de redes NOC para...

**Analista Jr. TI** Estamos buscando un **Analista Jr. TI** para nuestras instalaciones de **Querétaro**. En este rol usted Brindar soporte técnico de 1er y 2do nível a todos los usuarios de México, Administrar, controlar y distribuir los recursos de TI, Proveer soporte de Hardware y Software. **Ofrecemos**: - Seguro de vida. - Fondo ahorro 5% - Vales de despensa 10% - Vacaciones superiores a...

Content Moderator – Gaming Industry Who we are: Apex Systems is a leading professional services organization focused on providing solutions with real business value. We provide a customer-focused approach to building authentic partnerships with our clients. We are seeking a Content Moderator / Support Agent for one of our largest clients at our Mexico Delivery Center. This role will serve as...