Empleos de technical service desk manager en Tijuana

IT Help Desk Professional This is a unique opportunity to work as an IT Help Desk Support Technician in our growing team. We provide first-line assistance and strive for secure, efficient, and user-centered technology support. As part of our dynamic IT Enablement team you will play a vital role in delivering high-quality service to users across various levels including trainee, associate, or...

Here at** SmallWorld Financial Services**, we know how important it is to be able to support friends and family from abroad. Put simply, we believe that the more people we can help transfer money to overseas family, friends and businesses, the smaller the world becomes. Our employees are as diverse as our customer base and we value the sharing of skillsets and cultures that come with a truly...

**What you'll do**: - **Minimum 5 years of experience** Further questions, kindly let me know. - **Sharepoint Support, Administration(Examples will be troubleshooting, granting access, removing access)**: - **Office 365**: - **Active Directory**: - **Microsoft Exchange**: - **Service Now**: - **General Network Connectivity knowledge(VPN, diagnosing connectivity issues)**: - **Portuguese, English...

**Job Title**: Dispatch **Reports to**: Service Desk Manager **Department**: Service Desk The Dispatcher is reasonable for direct communication with clients; therefore, excellent customer service skills is a must. They are the liaison between client and technician. They are tasked with answering all client calls, ticket creation, triaging ticket and dispatching the ticket. They assign tickets to...

Early or mid-graduation from school - 0-1 year of experience in: o Call Center o Technical Support o Local IT responsibilities - Knowledge of: a) Computer Intermediate Entry level (mandatory) b) MS Office 365 (preferred)

This is NOT a MANAGER Position **** We are an innovative global provider of industrial solutions, specializing in advanced electrical products and services. As a global company present in over 140 countries, we're committed to driving innovation and providing sustainable energy solutions. This is a fantastic opportunity for growth within a global company. Electrical Engineering, or a related...

Software Engineering Manager (Backend SaaS) Join to apply for the Software Engineering Manager (Backend SaaS) role at Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering...

What You'll Do SEM execute their role by both delivering specific value-add services and by serving as a focal point overseeing ongoing operational services. Service Experience Managers will bring not only industry established rigor for operational excellence (ITIL/ITSM) but also build on observed best practices across our diverse customer base. Service Experience Managers will assess where our...

**Responsibilities**: - Service Design, Implementation & Testing - Service Take-On - Service Stabilization or Hyper Care - Operational Service Management - Customer Relationship Management - Contract Management - AWS Cost Management - Service Level Management - Service Escalation Management - Service Automation - Service Improvement - DevOps Deployment - Develop and manage the execution of...

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial...

**Careers that Change Lives **A Day in the Life** Responsibilities may include the following and other duties may be assigned. - Resolves technical problems that originate by telephone in a call center/help desk environment. - Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers...

Corporate Help Desk IT Help Desk Support (Levels: Trainee / Associate / Mid) About the Role We are looking for IT Help Desk Support Technicians to join a growing IT Enablement team focused on delivering secure, efficient, and user-centered technology support. This role provides first-line IT assistance and is ideal for professionals at Trainee, Associate, or Mid level who want to grow within a...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow . This role supports both day-to-day troubleshooting ( e.g., software, access, and endpoint issues ) and fulfillment requests (e.g., license assignments and access group management ). Working remotely, the technician leverages TeamViewer and...

This is an IT help desk position for a company with a headcount of 300 associates, 100 of them have company equipment, you would also be coordinating with Cybersecurity and two other IT help desk team members under your umbrella. **Essential Duties & Responsibilities**: Provides remote technical support to users by researching and answering questions, troubleshooting problems, software, drivers,...

A Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help maintain the operationality of the...

**Position Title**: IT Help Desk Reports To: Network Engineer Department: Tijuana Plant Summary of Position: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Response to IT ticket system, runs diagnostic programs, isolates problem, and determines and implements a solution. - Maintain daily performance of computer systems. - Ask...

A Jr. IT Help Desk Specialist at Infineon is responsible for providing assistance and technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training. Their goal is to ensure an efficient working environment and help maintain the operationality of the...

Service Experience Managers execute their role by both delivering specific value-add services and by serving as a focal point overseeing ongoing operational services. Service Experience Managers will bring not only industry established rigor for operational excellence (ITIL/ITSM) but also build on observed best practices across our diverse customer base. Service Experience Managers will assess...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow. This role supports both day-to-day troubleshooting ( e.G., software, access, and endpoint issues ) and fulfillment requests (e.G., license assignments and access group management ). Working remotely, the technician leverages TeamViewer and...

The Level 1 Remote Service Desk IT Support Technician provides first-line technical assistance for incidents and catalog tasks submitted through ServiceNow . This role supports both day-to-day troubleshooting ( e.g., software, access, and endpoint issues ) and fulfillment requests (e.g., license assignments and access group management ). Working remotely, the technician leverages TeamViewer and...